The LaLiT Grand Palace Srinagar

The LaLiT Grand Palace Srinagar, Gupkar Rd, Srinagar, Jammu and Kashmir 190001

4.3 · 3,353 reviews analysed
The LaLiT Grand Palace Srinagar – photo 1
The LaLiT Grand Palace Srinagar – photo 2
The LaLiT Grand Palace Srinagar – photo 3
The LaLiT Grand Palace Srinagar – photo 4

Gumo's take

The LaLiT Grand Palace Srinagar is a heritage hotel located on the banks of Dal Lake, offering a blend of royal grandeur and modern luxury. Known for its sprawling gardens, indoor pool, and spa, it is a favored choice for travelers seeking a serene and scenic retreat in Srinagar. Guests frequently praise the hotel’s ambiance, views of the Himalayas, and the warm hospitality of the staff. While the property is well-maintained and historically rich, some reviews highlight inconsistencies in service and food quality. Ideal for couples, families, and those interested in Kashmiri culture and history.

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How guests rate it

Location
92
Facilities
82
Staff & Service
80
Room Comfort & Cleanliness
78

What guests love

  • Stunning location with views of Dal Lake and the Himalayas, praised for its serene and scenic beauty.
  • Well-maintained heritage property with sprawling gardens and a royal ambiance, often described as a 'dream' or 'unforgettable' experience.
  • Highly appreciated staff for their warmth and attentiveness, with several reviews highlighting exceptional service from individuals like Mr. Prashant Sharma and Ms. Sheleela Kour.

Worth knowing

  • Inconsistent food quality and service, with some guests reporting bland dishes, slow service, and unprofessional staff behavior.
  • Issues with room maintenance and cleanliness, including complaints about dripping taps, blocked sinks, and unclean cups.
  • Some guests found the service to be slow or indifferent, with a few noting that staff appeared untrained or unresponsive to requests.
  • High prices for rooms and dining, with some reviews suggesting the cost is not always justified by the experience.

Amenities

  • Wi-Fi (free)
  • Game room
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Indoor pool
  • Fitness center
  • Spa
  • Hair salon
  • Air conditioning
  • Kitchen
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center

Common questions

Is the hotel located near Dal Lake, and what are the views like?

Yes, The LaLiT Grand Palace Srinagar is located on the banks of Dal Lake and offers stunning views of the lake and the Himalayas. Guests frequently praise the serene and scenic beauty of the location.

What are the main amenities available at the hotel?

The hotel offers a range of amenities including a 24-hour front desk, free Wi-Fi, an indoor pool, spa, fitness center, restaurant, bar, free breakfast buffet, room service, and free parking. It also has a game room, laundry service, and business center.

Are there any common complaints about the hotel's service or food?

Some guests have reported inconsistencies in service and food quality, including slow service, bland dishes, and occasional unprofessional behavior from staff. However, the overall service sentiment remains positive, with many praising the warm and attentive staff.

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