Balaut Club - Resort, Suryajala
Balaut Club - Resort, Suryajala, Bhujiaghat, Nainital, Suryajala, Uttarakhand 263127
Gumo's take
Balaut Club - Resort, Suryajala is a peaceful, nature-focused retreat nestled in the mountains, ideal for families and nature lovers. The resort is praised for its serene environment, spacious cottages, and friendly staff, particularly Akansha and Pan Singh, who are frequently highlighted for their hospitality. Guests appreciate the open spaces, swimming pool, and proximity to natural beauty, though some note issues with cleanliness, Wi-Fi, and inconsistent service from certain staff members.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious, well-maintained cottages with mountain views and a peaceful, natural setting.
- Friendly and attentive staff, especially Akansha and Pan Singh, who are frequently praised for their hospitality.
- Well-maintained swimming pool and open green spaces, ideal for families and relaxation.
Worth knowing
- Some guests reported issues with cleanliness in rooms and bathrooms, including finding hair in food and a foul smell in rooms.
- Wi-Fi and internet connectivity are inconsistent, with multiple reviews mentioning lack of Wi-Fi in rooms.
- Unprofessional behavior from certain staff members, particularly Vikas and Akansha, with reports of price changes after booking and harassment.
- Limited food variety and occasional poor food quality, with some guests noting overpriced menu items and missing menu items.
Amenities
- Wi-Fi (free)
- Debit cards
- NFC mobile payments
- Cash
- Game room
- Kid-friendly
- Activities for kids
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Baggage storage
- Full-service laundry
- Wake up calls
- Outdoor pool
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
Common questions
Is the hotel suitable for families with children?
Yes, Balaut Club - Resort, Suryajala is ideal for families. It is kid-friendly, offers activities for kids, and has spacious cottages and open green spaces for relaxation and play.
What are the main issues guests have reported about the hotel?
Some guests have reported issues with cleanliness in rooms and bathrooms, inconsistent Wi-Fi, and unprofessional behavior from certain staff members. Additionally, there are occasional complaints about food variety and quality.
Does the hotel have a swimming pool and what do guests say about it?
Yes, the hotel has an outdoor pool, and it is one of the few in the area. Guests generally praise the well-maintained pool as a highlight for relaxation and family enjoyment.