Grand Sylhet Hotel & Resort

Khadimnagar Union Parishad, Airport Rd, Sylhet 3100, Bangladesh

5-star property 4.4 · 7,100 reviews analysed
Grand Sylhet Hotel & Resort – photo 1
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Gumo's take

Grand Sylhet Hotel & Resort is a 5-star luxury hotel in Sylhet, Bangladesh, known for its modern, spacious rooms, exceptional amenities, and convenient location near Osmani International Airport. It caters to both business travelers and vacationing families, offering a range of services including a rooftop infinity pool, Thai spa, and extensive event spaces. Guests praise the cleanliness, comfort, and attentive service, though some note inconsistencies in staff performance and high prices for food and services.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptional rooftop infinity pool with scenic views
  • High-quality spa and wellness facilities, including a Thai spa and sauna
  • Modern, spacious, and clean rooms with luxury amenities like marble bathrooms and high-speed Wi-Fi
  • Convenient location near the airport and city center
  • Excellent dining options, including a rooftop restaurant and buffet with diverse cuisine

Worth knowing

  • Occasional inconsistencies in service quality and staff responsiveness
  • High food and service prices compared to local standards
  • Some guest complaints about renovation noise and minor service errors
  • Spa and shisha lounge still need refinement in service standards

Amenities

  • Pool
  • Spa
  • Parking
  • Breakfast
  • Wi-Fi
  • Front desk
  • Full-service laundry
  • Babysitting
  • Activities for kids
  • Valet parking
  • Airport shuttle
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast buffet
  • No hot tub
  • Fitness center
  • Hair salon
  • Accessible
  • Accessible elevator
  • No pets
  • Energy conservation program
  • Energy use audited by an independent organization
  • Energy from carbon-free sources
  • Energy-efficient heating and cooling systems
  • Energy-efficient lighting

Common questions

Does the hotel have a pool, and what are its features?

Yes, the hotel has a rooftop infinity pool that offers scenic views and is a key attraction for guests.

Is there a spa available at the hotel, and what services does it offer?

Yes, the hotel features a high-quality spa and wellness area, including a Thai spa and sauna, though some guests note that service standards in the spa and shisha lounge still need refinement.

What types of rooms and amenities can I expect at the hotel?

The hotel offers modern, spacious, and clean rooms with luxury amenities such as marble bathrooms, high-speed Wi-Fi, and air conditioning.