Khao Lak Marriott Beach Resort & Spa
1 Khao Lak Marriott Beach Resort & Spa 111, Bang Muang, Takua Pa District, Phang Nga 82190, Thailand
Gumo's take
Khao Lak Marriott Beach Resort & Spa is a modern, family-friendly beachfront resort known for its spacious rooms, excellent service, and well-maintained facilities. Guests praise the cleanliness, the quality of food and breakfast buffet, and the attentive staff, particularly in the restaurant and concierge departments. The resort is ideal for travelers seeking a peaceful, upscale beach getaway with direct access to a quiet, private beach and nearby attractions like the Ban Nam Khem Tsunami Museum.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 88
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 90
What guests love
- Highly praised service, particularly in restaurants and concierge, with many guests noting the friendliness and attentiveness of staff like Tikky, Leyla, and Khun Toy.
- Excellent breakfast buffet with a wide variety of international and local dishes, frequently highlighted as one of the best in a 5-star hotel.
- Well-maintained and modern facilities, including a large outdoor pool, kids' club, and spa, making it a great choice for families.
Worth knowing
- Some guests reported issues with cleanliness, including cockroach sightings in rooms and unclean amenities like wine glasses at the bar.
- Breakfast service was occasionally described as chaotic or slow, with long wait times and inconsistent food quality in some reviews.
- Location is somewhat remote, with a 30-minute drive to Khao Lak town, which may be inconvenient for guests seeking more central access.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Free weights
- Spa
- Meeting rooms
- Air conditioning
- Minibar
- Restaurant
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Game room
- Activities for kids
- Pool
- Outdoor pool
- Wading pool
- Hot tub
- Parking (free)
- Self parking (free)
- EV charger
- Accessible
- Accessible parking
- English
Common questions
Is the breakfast buffet at Khao Lak Marriott Beach Resort & Spa highly rated?
Yes, the breakfast buffet is frequently highlighted as one of the best in a 5-star hotel, with a wide variety of international and local dishes. However, some guests reported occasional issues with chaotic or slow service and inconsistent food quality.
How is the service at the hotel, especially in the restaurant and concierge departments?
The service is highly praised, particularly in the restaurant and concierge departments. Guests often note the friendliness and attentiveness of staff, including specific mentions of individuals like Tikky, Leyla, and Khun Toy.
Is the hotel suitable for families with children?
Yes, the hotel is considered family-friendly with amenities such as a kids' club, game room, and spacious rooms. Reviews also indicate a positive experience for families, though there are a few negative mentions related to room cleanliness.
