Cassia Phuket
Cassia Phuket, 64-64/1, Choeng Thale, Thalang District, Phuket 83110, Thailand
Gumo's take
Cassia Phuket is a modern all-apartment hotel located in Thalang District, offering a mix of comfort, convenience, and lagoon views. It is particularly well-suited for families and travelers seeking a relaxed, resort-style stay with access to a private beach via boat shuttle. The hotel is praised for its friendly and attentive staff, spacious and well-designed rooms, and a variety of on-site amenities such as a pool, café, and bar. While the overall experience is largely positive, some guests have raised concerns about cleanliness and service consistency.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 82
What guests love
- Spacious, modern rooms with comfortable beds and thoughtful design, including some with lagoon or beach views.
- Highly praised staff, particularly Night and Tale, who are described as attentive, helpful, and consistently friendly.
- Convenient location with access to a private beach via boat shuttle and proximity to shopping and dining areas.
Worth knowing
- Some guests reported issues with cleanliness, including dirty floors, stained furniture, and poor housekeeping practices.
- Inconsistent service, with a few reviews mentioning unresponsive or indifferent staff, especially in certain rooms or during peak times.
- Breakfast quality is mixed, with some guests finding it lacking in variety or freshness.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Elevator
- Social hour
- Gift shop
- Housekeeping
- Pool
- Outdoor pool
- Fitness center (free)
- Treadmill
- Free weights
- Massage
- Doctor on call
- Business center
- Meeting rooms
- English
- Filipino
- Mandarin
- Russian
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Golf
- Tennis
- Watercraft rental (extra charge)
- Water skiing
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
- Coffee maker
Common questions
Is Cassia Phuket suitable for families?
Yes, Cassia Phuket is well-suited for families, with spacious and well-designed rooms, a game room, and a variety of amenities such as a pool and fitness center. Reviews also indicate a positive family experience, with 77 positive mentions related to family stays.
How is the cleanliness of the hotel?
Cleanliness at Cassia Phuket is mixed. While many guests praise the property, some have reported issues such as dirty floors and stained furniture. There are 65 positive and 20 negative sentiments related to cleanliness, indicating some inconsistency in housekeeping standards.
Does the hotel offer access to the beach?
Yes, Cassia Phuket offers access to a private beach via a boat shuttle, and it is also just a 9-minute walk to Bang Tao Beach. Guests frequently mention the beach and boat services in their reviews, with 'boats' being mentioned 101 times and 'the lagoon' 87 times.
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