Silverador Resort Club
Silverador Resort Club, Uttan Rd, Dongri, Uttan, Mira Bhayandar, Maharashtra 401106
Gumo's take
Silverador Resort Club in Thane is known for its infinity pool, which is frequently praised in reviews, and for its exceptional service from key staff members like Zeba, Zenas, and Uday. The hotel is popular for events and weekend getaways, with guests appreciating the food quality and ambiance. While the property has a 3.0-star rating and a 4.2/5 Google rating, the reviews highlight a mix of positive and negative experiences, with notable strengths in hospitality and dining but recurring issues with cleanliness and maintenance.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 72
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 62
What guests love
- Exceptional service from key staff members like Zeba, Zenas, and Uday, who are frequently praised for their hospitality and responsiveness.
- Highly praised food and dining experience, with particular mentions of Uday and Jerry for their service.
- Popular infinity pool and scenic views, which are frequently highlighted as a major draw for guests.
Worth knowing
- Recurring complaints about poor room maintenance, including issues like bed springs, unclean rooms, and outdated furniture.
- Hygiene and cleanliness concerns, including cockroach infestations, unpleasant smells, and unhygienic conditions in some areas.
- Issues with facilities like the pool's chlorine levels causing skin irritation and bathroom sensor lights causing discomfort.
- Location drawbacks, including proximity to a dump yard and unpleasant odors at the entrance.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Self-service laundry
- Housekeeping
- Pool
- Indoor pool
- Outdoor pool
- Adult-only pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast
- Tennis
- Game room
- Kid-friendly
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Car rental onsite
- Not accessible
- Accessible parking
- Business center
- Meeting rooms
- Pet-friendly (extra charge)
- Dogs allowed
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar in some rooms
Common questions
What are the most praised amenities at Silverador Resort Club?
The most praised amenities include the infinity pool, which is mentioned 96 times in reviews, and the 24-hour fitness center. Guests also frequently praise the food and dining experience, particularly the breakfast and the casual restaurant.
Are there any recurring issues with the hotel's cleanliness or maintenance?
Yes, there are recurring complaints about poor room maintenance, including issues like bed springs, outdated furniture, and unclean rooms. Additionally, some guests have reported hygiene concerns, such as cockroach infestations and unpleasant smells.
What are the notable strengths of the hotel's service?
The hotel is known for its exceptional service from key staff members like Zeba, Zenas, and Uday, who are frequently praised for their hospitality and responsiveness. The overall service has a strong positive sentiment with 935 positive mentions in reviews.
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