The Willows Hotel
The Willows Hotel, Changlam 23, Thimphu 11001, Bhutan
Gumo's take
The Willows Hotel in Thimphu is a mid-range, centrally located accommodation known for its friendly staff, clean rooms, and tasty on-site dining. It is particularly well-suited for travelers seeking convenience to local shops, cafes, and markets. While the rooms are described as basic and not overly luxurious, they are praised for being spacious, clean, and well-maintained. The hotel's standout feature is its warm hospitality, with several guests specifically mentioning the kindness and attentiveness of staff like Bhakti, Biran, and Jampel. However, some guests have noted noise issues and limited breakfast options.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 75
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 80
What guests love
- Friendly and attentive staff, with several guests specifically praising individuals like Bhakti, Biran, and Jampel for their exceptional service.
- Clean, well-maintained rooms with modern amenities such as heaters, air conditioning, and filtered water.
- Central location in Thimphu, making it convenient for exploring local shops, cafes, and attractions.
Worth knowing
- Noise issues reported by multiple guests, including loud music from the hotel's lounge and noisy neighboring rooms.
- Breakfast options are limited and have been described as overpriced by some guests.
- Rooms are described as basic or compact, with some guests noting a lack of style or luxury.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Parking (free)
- Airport shuttle (extra charge)
- Not accessible
- Business center
- Meeting rooms
- Refrigerator in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is The Willows Hotel a good choice for someone looking for a centrally located hotel in Thimphu?
Yes, The Willows Hotel is centrally located in Thimphu, making it convenient for exploring local shops, cafes, and attractions.
What are the main guest complaints about The Willows Hotel?
Some guests have reported noise issues, including loud music from the hotel's lounge and noisy neighboring rooms, as well as limited and overpriced breakfast options.
What do guests say about the staff at The Willows Hotel?
The staff at The Willows Hotel are highly praised for their friendliness and attentiveness, with individuals like Bhakti, Biran, and Jampel being specifically mentioned for their exceptional service.
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