Hotel Palace Tower
Hotel Palace Tower, Bus Stand, North, Thrissur, Kerala 680020
Gumo's take
Hotel Palace Tower is a budget-friendly, centrally located hotel in Thrissur, ideal for short stays and travelers seeking proximity to major attractions like Vadakkechira and Vadakkumnathan Temple. While it offers a no-frills experience with basic amenities like free Wi-Fi and 24-hour front desk service, the hotel is best suited for solo travelers or budget-conscious guests due to recurring complaints about room cleanliness, outdated facilities, and inconsistent service. Despite its central location and affordability, the hotel struggles with maintenance issues and guest satisfaction, particularly in areas like bathroom hygiene and air conditioning.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 48
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 42
What guests love
- Centrally located, with easy access to major attractions like Vadakkumnathan Temple and the North Bus Stand.
- Affordable pricing for a centrally located hotel, with some guests noting it as the most affordable option in Thrissur.
- Some positive feedback on staff friendliness and helpfulness, particularly from guests who had good interactions with the manager.
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms, including dust, cobwebs, and unhygienic bathrooms.
- Issues with air conditioning and hot water facilities, with multiple guests reporting non-functional or insufficient systems.
- Poor service experiences, including rude staff behavior, slow check-in/check-out, and unresponsiveness to complaints.
- Lack of parking space, forcing guests to use nearby paid parking, which is inconvenient and adds to the overall cost.
Amenities
- Wi-Fi (free)
- NFC mobile payments
- Cash
- Kid-friendly
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Private bathroom
- Shower
- Restaurant
- Room service
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Accessible
- Air conditioning
Common questions
Is the hotel clean and well-maintained?
The hotel has recurring complaints about cleanliness, particularly in the rooms and bathrooms, with reports of dust, cobwebs, and unhygienic conditions. Overall maintenance is a concern for many guests.
Does the hotel have good service and staff support?
Service experiences are mixed; while some guests found the staff friendly and helpful, others reported rude behavior, slow check-in/check-out, and unresponsiveness to complaints. The service quality can be inconsistent.
Is parking available at the hotel?
The hotel does not have sufficient parking space, and guests are often required to use nearby paid parking, which can be inconvenient and add to the overall cost of the stay.
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