Grand Hyatt Tokyo
Grand Hyatt Tokyo, 6 Chome-10-3 Roppongi, Minato City, Tokyo 106-0032, Japan
Gumo's take
Grand Hyatt Tokyo is a 5-star hotel located in Roppongi Hills, offering a blend of modern luxury and convenience. It is best suited for travelers seeking a high-end stay with access to a wide range of dining, shopping, and entertainment options within the Roppongi complex. The hotel is praised for its spacious and well-designed rooms, excellent service, and convenient indoor amenities like a pool and spa. While the location is convenient for exploring Tokyo via public transport, the hotel is often considered overpriced compared to other Hyatt properties in the city.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Spacious and well-appointed rooms with modern, functional design and high-quality bedding and bath amenities
- Convenient location within Roppongi Hills, offering access to shopping, dining, and cultural attractions
- Excellent service with friendly and efficient staff, including a welcoming Grand Club Lounge experience
- Well-maintained indoor pool and spa with Italian-inspired design and high-end treatments
Worth knowing
- High prices compared to other Hyatt properties in Tokyo, making it less cost-effective for budget-conscious travelers
- Slow or unresponsive email communication from the hotel, as reported by guests
- Limited suite availability and inventory management issues, particularly for high-tier suite bookings
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Jacuzzi
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Aesthetic salon
- English
- Japanese
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Banquet hall
- Babysitting
- Pool
- Indoor pool
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (extra charge)
- EV charger
- Private car service (extra charge)
- Accessible
- Accessible elevator
- Wheelchair rental
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is breakfast included at Grand Hyatt Tokyo?
No, breakfast is not included at Grand Hyatt Tokyo; it is a paid service.
What amenities are available at the hotel?
The hotel offers free Wi-Fi, an indoor pool, spa, fitness centre, business centre, restaurant, bar, room service, laundry service, and pet-friendly accommodations, among other amenities.
Is the hotel suitable for budget-conscious travelers?
No, the hotel is often considered overpriced compared to other Hyatt properties in Tokyo, making it less cost-effective for budget-conscious travelers.
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