Imperial Hotel
Imperial Hotel, 32-34 Nathan Rd, Tsim Sha Tsui, Hong Kong
Gumo's take
The Imperial Hotel in Tsim Sha Tsui is a budget-friendly option known for its convenient location near public transport, shopping centers, and dining. However, it is frequently criticized for poor room conditions, including mold, dirt, and pest problems. Guests often mention that the hotel does not match the quality or cleanliness shown in online photos. While the location is a major draw, the overall experience is marred by outdated facilities, inconsistent service, and hygiene concerns. It may appeal to travelers prioritizing proximity to Tsim Sha Tsui attractions over comfort.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 30
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 25
What guests love
- Excellent location in the heart of Tsim Sha Tsui, close to MTR, shopping centers, and dining options.
Worth knowing
- Rooms are frequently described as dirty, moldy, and poorly maintained, with complaints about cockroaches and musty odors.
- Outdated and poorly functioning amenities, including broken air conditioning, faulty TVs, and non-functional safety boxes.
- Inconsistent and unresponsive service, with reports of unhelpful front desk staff and infrequent housekeeping.
- Photos and descriptions online are misleading, as the actual rooms do not match the quality or appearance advertised.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Kid-friendly
- Air conditioning
- Restaurant
- Front desk (24 hour)
Common questions
Is the Imperial Hotel in Tsim Sha Tsui clean and well-maintained?
No, the hotel is frequently criticized for poor room conditions, including mold, dirt, and pest problems such as cockroaches. Guests also report musty odors and outdated, poorly functioning amenities.
What are the main advantages of staying at the Imperial Hotel?
The main advantage is its excellent location in the heart of Tsim Sha Tsui, offering easy access to public transport, shopping centers, and dining options. It is also a budget-friendly option for travelers prioritizing location over comfort.
Do the hotel rooms match the photos shown online?
No, guests often mention that the rooms do not match the quality or appearance shown in online photos. The actual conditions are frequently described as outdated and unclean.
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