Nina Hotel Tsuen Wan West
Nina Hotel Tsuen Wan West, 8 Yeung Uk Rd, Tsuen Wan, Hong Kong
Gumo's take
Nina Hotel Tsuen Wan West is a mid-range hotel known for its spacious, modern rooms and excellent location near the MTR station and multiple shopping malls. It is particularly well-suited for travelers seeking convenience and value, with many guests praising the hotel's accessibility to public transport and nearby dining and shopping options. While the hotel is not a luxury property, it offers a reliable and comfortable stay with a focus on practicality and affordability.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and modern rooms with excellent harbor or city views, particularly on higher floors.
- Excellent location with easy access to the MTR station, multiple shopping malls, and public transport options like the A31 airport bus.
- Friendly and helpful housekeeping staff, with several guests noting their professionalism and attention to detail.
Worth knowing
- Some rooms and facilities are dated, with recurring complaints about outdated bathrooms, shower issues, and poor lighting.
- Noise and soundproofing problems in some rooms, especially for light sleepers, with complaints about doors slamming and thin walls.
- Inconsistent customer service from front desk and concierge staff, with some guests reporting unhelpful or unfriendly interactions.
- Hygiene concerns in certain rooms, including mold on shower curtains and dust in hard-to-reach areas.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Housekeeping
- Parking
- Airport shuttle (extra charge)
- Business center
- Meeting rooms
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Kid-friendly
- Pool
- Fitness center
- Accessible
Common questions
Is Nina Hotel Tsuen Wan West located near public transportation?
Yes, the hotel is located near the MTR station and offers easy access to public transport, including the A31 airport bus, making it convenient for travelers.
What are the common guest complaints about the hotel rooms?
Some guests have reported that certain rooms and facilities are dated, with outdated bathrooms, shower issues, poor lighting, and noise or soundproofing problems, especially for light sleepers.
How is the customer service at Nina Hotel Tsuen Wan West?
Customer service is inconsistent, with some guests praising the friendly and professional housekeeping staff, while others reported unhelpful or unfriendly interactions at the front desk and concierge.
