Ashoka Tree Resort Ubud
Ashoka Tree Resort Ubud, Jl. Catur Muka II, Banjar Tanggayuda, Kedewatan, Ubud, Gianyar Regency, Bali 80571, Indonesia
Gumo's take
Ashoka Tree Resort Ubud is a mid-range hotel in Bali offering spacious rooms and villas with private pools, set in a lush, nature-filled environment. It appeals to travelers seeking a peaceful retreat near Ubud's cultural attractions, though it is located slightly off the main tourist areas. While the property's ambiance and green surroundings are praised, many guests report significant issues with cleanliness, maintenance, and service, particularly in the bathrooms and dining areas. The hotel is noted for its kid-friendly atmosphere and proximity to attractions like the Neka Art Museum, but recurring complaints about poor hospitality and inconsistent amenities suggest it may not meet expectations for a 4-star experience.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 58
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 52
What guests love
- Spacious rooms and villas with private pools, ideal for families or couples seeking a quiet retreat.
- Lush, green surroundings and proximity to cultural attractions like the Neka Art Museum and Ubud Art Market.
- Friendly and helpful staff in some reviews, particularly in accommodating guest requests and providing local recommendations.
Worth knowing
- Recurring complaints about poor room and bathroom cleanliness, including mold, stains, and unhygienic conditions.
- Dining and breakfast options are criticized for limited variety, poor quality, and inconsistent service.
- Maintenance issues are frequent, including broken AC units, non-functional room phones, and poor pool cleanliness.
- Location is remote and not well-suited for guests who want easy access to Ubud's main attractions or nightlife.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk
- Full-service laundry
- Housekeeping (daily)
- Pool
- Outdoor pool
- Spa
- English
- Indonesian
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- Air conditioning
- Kitchen in some rooms
Common questions
Is the hotel clean, especially the bathrooms?
Guests have reported significant issues with cleanliness, particularly in the bathrooms, including mold, stains, and unhygienic conditions. These concerns are frequently mentioned in reviews and should be considered before booking.
How is the breakfast and dining experience at the hotel?
The dining and breakfast options are often criticized for limited variety, poor quality, and inconsistent service. Specifically, the open-air restaurant has received multiple complaints, and the 'Smörgåsbord' is a frequently mentioned point of discussion among guests.
Is the hotel location convenient for visiting Ubud's main attractions?
The hotel is located slightly off the main tourist areas and is considered remote. While it is a 12-minute drive to the Neka Art Museum, it may not be well-suited for guests seeking easy access to Ubud's main attractions or nightlife.
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