The Westin Resort & Spa Ubud, Bali

The Westin Resort & Spa Ubud, Bali, Jl. Lod Tunduh, Singakerta, Ubud, Gianyar Regency, Bali 80571, Indonesia

5-star property 4.7 · 1,853 reviews analysed
The Westin Resort & Spa Ubud, Bali – photo 1
The Westin Resort & Spa Ubud, Bali – photo 2
The Westin Resort & Spa Ubud, Bali – photo 3
The Westin Resort & Spa Ubud, Bali – photo 4

Gumo's take

The Westin Resort & Spa Ubud, Bali is a 5-star luxury hotel renowned for its serene jungle setting, exceptional service, and family-friendly amenities. Guests consistently praise the spacious, clean rooms, the tranquil infinity pool with forest views, and the outstanding hospitality from staff, who are noted for their attentiveness and personal touches. The hotel is ideal for travelers seeking a peaceful retreat in Ubud, with easy access to cultural and natural attractions like the Sacred Monkey Forest Sanctuary and Ubud Art Market.

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How guests rate it

Location
85
Facilities
90
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service, with many guests highlighting the warmth, attentiveness, and personalized care from team members like Bagas, Luna, and Dedi.
  • Excellent breakfast buffet with a wide variety of local and international options, praised for its quality and freshness.
  • Tranquil and lush setting, with an infinity pool that offers stunning jungle views and a peaceful atmosphere.

Worth knowing

  • A few guests reported noise issues in certain rooms, particularly those near the elevator or road-facing areas.
  • One guest mentioned a theft incident and expressed concerns about room security, which the staff were unable to resolve satisfactorily.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Car rental onsite
  • Local shuttle
  • Accessible parking
  • Meeting rooms
  • English
  • Indonesian
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Bicycle rental (extra charge)
  • Kid-friendly
  • Kids' club
  • Pool
  • Outdoor pool
  • Wading pool
  • Hot tub
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

What are the key strengths of The Westin Resort & Spa Ubud, Bali?

The hotel is known for its outstanding staff service, excellent breakfast buffet with a wide variety of local and international options, and its tranquil, lush jungle setting with an infinity pool offering stunning forest views.

Are there any reported issues with room noise or security at the hotel?

A few guests reported noise issues in certain rooms, particularly those near the elevator or road-facing areas. Additionally, one guest mentioned a theft incident and expressed concerns about room security, which the staff were unable to resolve satisfactorily.

What amenities are available at The Westin Resort & Spa Ubud, Bali?

The hotel offers a range of amenities including free Wi-Fi, 24-hour front desk service, room service, a fitness center with elliptical machines, a chic restaurant, breakfast buffet, parking (including free valet and EV charging), and a shuttle service for local transport.

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