Uma Dawa Resort and Spa
Uma Dawa Resort and Spa, Jl. Raya Andong, Petulu, Ubud, Gianyar Regency, Bali 80571, Indonesia
Gumo's take
Uma Dawa Resort and Spa is a tranquil, family-friendly retreat in Ubud, known for its lush gardens, spacious rooms, and authentic Balinese ambiance. It offers a peaceful escape from the bustling city center, with a large outdoor pool and a full-service spa that guests frequently praise. The hotel is particularly appreciated for its attentive and friendly staff, who are often highlighted for going above and beyond to accommodate guests. While it is praised for its location near cultural landmarks like the Ubud Art Market and Sacred Monkey Forest, some guests have reported issues with room cleanliness and maintenance.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 68
What guests love
- Spacious and well-maintained rooms with a traditional Balinese design, praised for their comfort and cleanliness.
- Highly rated staff service, with many guests specifically mentioning the friendliness and helpfulness of staff like Princess, Audy, and Pande.
- Lush gardens and a large, well-maintained outdoor pool that contribute to a serene and rejuvenating atmosphere.
Worth knowing
- Issues with room cleanliness and maintenance, including mold, musty smells, and outdated fixtures, reported in multiple negative reviews.
- Some rooms lack windows or have poor ventilation, leading to complaints about air quality and temperature.
- Bathroom quality is inconsistent, with reports of clogged sinks, non-functional showers, and unclean conditions in some units.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Massage
- Spa
- Doctor on call
- English
- Indonesian
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Kid-friendly
- Pool
- Outdoor pool
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
Common questions
Is the hotel's outdoor pool well-maintained and praised by guests?
Yes, the hotel's large outdoor pool is frequently praised by guests for being well-maintained and contributing to a serene atmosphere.
How is the staff service at Uma Dawa Resort and Spa?
The staff service is highly rated, with many guests specifically mentioning the friendliness and helpfulness of staff members like Princess, Audy, and Pande.
Are there any reported issues with room cleanliness or maintenance?
Yes, some guests have reported issues with room cleanliness and maintenance, including mold, musty smells, and outdated fixtures in certain units.
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