Hotel Udaipur Palace and Resort
Hotel Udaipur Palace and Resort, Savina 100 feet Road, to, Link Road, opp. Kitchen Store, Near Power House, Sector 14, Udaipur, Rajasthan 313002
Gumo's take
Hotel Udaipur Palace and Resort is a budget-friendly property primarily catering to Indian guests, known for its large garden and banquet facilities, making it a popular choice for weddings and events. While some guests praise the cleanliness of rooms and the helpfulness of staff like Vinod and Vidhya, others report significant issues with room maintenance, bathroom cleanliness, and inconsistent service. The hotel is located a bit outside the city center, which may be a drawback for some, but it offers amenities like a swimming pool, parking, and a restaurant. Overall, it provides a mixed experience, with strong points in event hosting and basic amenities, but notable shortcomings in room quality and service reliability.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 67
- Staff & Service
- 63
- Room Comfort & Cleanliness
- 58
What guests love
- Large garden and banquet hall suitable for weddings and events, accommodating up to 2500 people.
- Ample parking and 24-hour front desk service, with some guests noting helpful staff like Vinod and Vidhya.
- Rooms are described as spacious and clean in some reviews, with amenities like microwaves and refrigerators.
Worth knowing
- Frequent complaints about unclean or poorly maintained rooms and bathrooms, including issues like leaking taps, dirty linens, and poor hygiene.
- Inconsistent service quality, with reports of rude or unresponsive staff and issues with online booking and check-in.
- Location is somewhat remote from the city center, which may inconvenience guests without private transportation.
- Noise disturbances from nearby events and functions, affecting sleep and privacy.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Pool
- Pet-friendly
- Air conditioning in some rooms
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Restaurant
- Room service
- Breakfast
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking
- Car rental onsite
- Local shuttle
- English
- Hindi
- Private bathroom in some rooms
Common questions
Is the hotel suitable for hosting weddings or large events?
Yes, Hotel Udaipur Palace and Resort is well-known for its large garden and banquet hall, which can accommodate up to 2500 people, making it a popular choice for weddings and events.
What are the common complaints about the hotel's cleanliness?
Some guests have reported issues with unclean or poorly maintained rooms and bathrooms, including leaking taps, dirty linens, and poor hygiene, despite some positive feedback about cleanliness in certain rooms.
How is the service quality at the hotel?
Service quality is mixed, with some guests praising helpful staff like Vinod and Vidhya, while others reported inconsistent service, including rude or unresponsive staff and issues with online booking and check-in.
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