My Downtown - The Hills Collective
My Downtown - The Hills Collective, Pratap Nagar, Udaipur, Roopnagar, Rajasthan 313001
Gumo's take
My Downtown - The Hills Collective is a peaceful, upscale retreat in Udaipur, ideal for travelers seeking a serene escape from the city. Known for its spacious, well-equipped rooms, warm hospitality, and scenic hillside location, the hotel is particularly praised for its attentive staff and family-friendly amenities. Guests frequently highlight the outdoor pool, the quality of food, and the staff's willingness to go above and beyond for guests. While the property is slightly removed from the city center, it offers a tranquil environment with easy access to Udaipur's major attractions.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean, and well-decorated rooms with modern amenities like refrigerators and air conditioning
- Highly praised hospitality and staff responsiveness, with several guests mentioning the kindness and helpfulness of the team
- Outdoor pool and scenic hillside views, making it a peaceful retreat for relaxation
Worth knowing
- Some guests reported issues with food quality and service delays, including cold meals and unhygienic kitchen conditions
- A few negative reviews highlighted unprofessional behavior from certain staff members, including rudeness and poor communication
- The property is located outside the city center, which may be inconvenient for guests seeking easy access to Udaipur's main attractions
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Pet-friendly (free)
- Room service
- Breakfast (extra charge)
- Outdoor pool
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Refrigerator
Common questions
Is the hotel family-friendly, and what amenities are available for families?
Yes, the hotel is considered family-friendly and offers spacious, well-equipped rooms with modern amenities like air conditioning and refrigerators. It also provides services such as 24-hour front desk, concierge, and room service, making it convenient for families.
What are the main highlights of the hotel's service and hospitality?
The hotel is highly praised for its hospitality, with guests frequently mentioning the kindness and helpfulness of the staff. The concierge service is also a highlight, and the service has a positive sentiment with 36 positive mentions and only 5 negative ones in reviews.
Does the hotel have a pool, and what do guests say about it?
Yes, the hotel has an outdoor pool, which is one of the few in the area and is praised by guests for its scenic hillside views. The pool is highlighted as a peaceful retreat for relaxation, with 7 positive mentions in reviews.