Hotel Anand Palace

Hotel Anand Palace, Bus Stand, Nanakheda, Ujjain, Madhya Pradesh 456010

3.8 · 2,744 reviews analysed
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Gumo's take

Hotel Anand Palace in Ujjain is a mid-range hotel known for its clean and comfortable rooms, great location near major attractions, and a helpful staff. It is well-suited for travelers looking for a convenient base in the city. However, the firmness of the beds may not suit all guests, and there have been serious issues with confirmed bookings not being honored, leading to significant guest dissatisfaction.

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How guests rate it

Location
88
Facilities
78
Staff & Service
40
Room Comfort & Cleanliness
85

What guests love

  • Rooms are described as clean and very comfortable
  • Staff is generally helpful and goes above and beyond to ensure guest satisfaction
  • Convenient location near Mahakaleshwar Jyotirlinga and Ujjain Junction Station
  • Well-maintained property with a 24-hour front desk and terrace

Worth knowing

  • Serious issues with confirmed bookings not being honored, leading to guest financial and emotional distress
  • Unresponsive and uncooperative front desk staff during booking disputes
  • Firm beds may not be suitable for all guests
  • Arrogant and unprofessional tone from some staff members

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Room service
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is Hotel Anand Palace located near major attractions in Ujjain?

Yes, Hotel Anand Palace is conveniently located near major attractions such as Mahakaleshwar Jyotirlinga and Ujjain Junction Station.

What are the common guest complaints about Hotel Anand Palace?

Common guest complaints include serious issues with confirmed bookings not being honored, unresponsive front desk staff during disputes, and beds that are too firm for some guests.

What are the strengths of Hotel Anand Palace?

The hotel is praised for its clean and comfortable rooms, helpful and attentive staff, and its well-maintained property with a 24-hour front desk and terrace.

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