Norbu Ghang Retreat and Spa
Norbu Ghang Retreat and Spa, SH-510, Legship-Gyalshing Rd, Upper Pelling, Pelling, Sikkim 737113
Gumo's take
Norbu Ghang Retreat and Spa is a serene, upscale retreat in Upper Pelling, renowned for its breathtaking views of Kanchenjunga and its tranquil, hillside setting. The property is praised for its spacious, well-appointed rooms, warm hospitality, and attentive staff, making it ideal for travelers seeking relaxation and natural beauty. While the location is praised for its peaceful ambiance and scenic vistas, some guests have noted inconsistencies in food quality and maintenance issues in certain rooms.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Breathtaking views of Kanchenjunga from many rooms and common areas
- Spacious, well-maintained rooms with a royal and traditional aesthetic
- Exceptionally warm and attentive staff, with several guests specifically mentioning Mr. Lama and Shirin for their hospitality
Worth knowing
- Inconsistent food quality, with some guests reporting stale or poorly prepared meals
- Maintenance issues in some rooms, including old or malfunctioning geyser, taps, and heaters
- Limited accessibility for elderly or mobility-impaired guests due to the need to climb steps to reach rooms
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Social hour
- Gift shop
- Housekeeping
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Bicycle rental (extra charge)
- Horseback riding
- Game room
- Nightclub
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Hot tub
- Fitness center (free)
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Does the hotel offer good views of Kanchenjunga?
Yes, Norbu Ghang Retreat and Spa is renowned for its breathtaking views of Kanchenjunga, visible from many rooms and common areas, making it a highlight for guests seeking scenic beauty.
What are the main issues guests have reported with the hotel?
Some guests have noted inconsistent food quality, with reports of stale or poorly prepared meals, and maintenance issues in certain rooms, such as old or malfunctioning geyser, taps, and heaters.
Is the hotel accessible for elderly or mobility-impaired guests?
The hotel has limited accessibility for elderly or mobility-impaired guests, as reaching the rooms requires climbing steps, which may pose a challenge for some visitors.