SILA Mountain Majesty
Survey No, SILA Mountain Majesty, 560, Urubage, Karnataka 577132
Gumo's take
SILA Mountain Majesty is a serene, family-friendly resort nestled in the Western Ghats, offering panoramic mountain views, a peaceful atmosphere, and a range of amenities including an infinity pool, game room, and restaurant. Guests frequently praise the cleanliness, spacious rooms, and exceptional hospitality, particularly from staff like Prajwal, Ashwath, and Shashank. The resort is ideal for nature lovers, families, and those seeking a tranquil retreat. While the location and ambiance are consistently highlighted, some guests have noted inconsistencies in service and maintenance.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 88
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 92
What guests love
- Breathtaking mountain views and peaceful, serene surroundings, especially during the monsoon season.
- Well-maintained, spacious, and clean rooms with kitchenettes and air conditioning, making it family-friendly.
- Exceptional staff service, with many guests specifically mentioning Prajwal, Ashwath, and Shashank for their attentiveness and hospitality.
Worth knowing
- Some guests reported inconsistent service, including slow response times and unprofessional behavior from certain staff members.
- Maintenance issues in some rooms and facilities, such as poor cleanliness in certain areas and malfunctioning room locks.
- Limited variety in food options and some complaints about the quality of specific dishes, such as dry brownies or stale rice.
Amenities
- Wi-Fi (free)
- Game room
- Pool
- Pet-friendly (free)
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Local shuttle
- Air conditioning
- Kitchen
Common questions
Does the hotel have a pool, and what do guests say about it?
Yes, SILA Mountain Majesty has an infinity pool. Guests have overwhelmingly positive feedback about it, with the pool being mentioned 12 times in reviews and no negative comments reported.
Is the hotel suitable for families?
Yes, the hotel is family-friendly, with spacious and clean rooms featuring kitchenettes and air conditioning. Guests have positively reviewed the family-friendly atmosphere, though there was one negative mention related to family suitability.
What do guests say about the service at the hotel?
Guests generally praise the service, with 53 positive mentions and specific commendations for staff like Prajwal, Ashwath, and Shashank. However, there were 7 negative mentions, including reports of slow response times and unprofessional behavior from some staff members.