Utsunomiya Tobu Hotel Grande

Utsunomiya Tobu Hotel Grande, 5-12 Honcho, Utsunomiya, Tochigi 320-0033, Japan

3.9 · 2,513 reviews analysed
Utsunomiya Tobu Hotel Grande – photo 1
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Gumo's take

Utsunomiya Tobu Hotel Grande is a classic, well-located hotel near Tobi Utsunomiya Station, offering spacious and clean rooms with a timeless charm. It is particularly suited for travelers interested in food tourism, especially gyoza, as it is close to many local eateries. The hotel is praised for its exceptional service, especially from the English-speaking staff, and its high value for the price. While some rooms may need a refresh, the overall experience is positive, making it a preferred choice over other local hotels for many guests.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptional service from English-speaking staff who are highly helpful and attentive
  • Spacious rooms by Japanese standards with clean, practical layouts and thoughtful amenities like bathrobes and complimentary bottled water
  • Convenient location near Tobi Utsunomiya Station and popular gyoza restaurants, ideal for food tourism
  • Classic design with timeless charm that appeals to travelers seeking a traditional yet comfortable stay

Worth knowing

  • Some rooms may require a refresh, with reports of outdated decor and lack of air conditioning in certain rooms
  • Cleanliness issues in specific areas, such as dirty rugs in hallways and mold on lamps, have been reported
  • Breakfast buffet is underwhelming with limited variety and poor quality compared to expectations

Common questions

Is the hotel located near a train station?

Yes, Utsunomiya Tobu Hotel Grande is conveniently located near Tobi Utsunomiya Station, making it easy for guests to access public transportation.

Are there English-speaking staff available at the hotel?

Yes, the hotel is praised for its exceptional service from English-speaking staff who are highly helpful and attentive to guests' needs.

What are the breakfast options like at the hotel?

The breakfast buffet at the hotel is considered underwhelming, with limited variety and poor quality compared to expectations.