Grand Mercure Vadodara Surya Palace

Grand Mercure Vadodara Surya Palace, opp. Parsi Agiary, Sarod, Sayajiganj, Vadodara, Gujarat 390020

4.4 · 16,608 reviews analysed
Grand Mercure Vadodara Surya Palace – photo 1
Grand Mercure Vadodara Surya Palace – photo 2
Grand Mercure Vadodara Surya Palace – photo 3
Grand Mercure Vadodara Surya Palace – photo 4

Gumo's take

Grand Mercure Vadodara Surya Palace is a mid-to-upmarket hotel known for its exceptional event and banquet services, particularly for weddings, family gatherings, and corporate functions. Guests consistently praise the food quality, service by named staff such as Birendar, Kanubhai, and Sundar, and the well-organized event arrangements. The hotel is also appreciated for its cleanliness, comfortable rooms, and friendly staff. While it is not a luxury-level property, it offers a premium experience for events and stays, making it ideal for families, professionals, and event organizers.

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How guests rate it

Location
80
Facilities
85
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Outstanding event management and banquet services with dedicated and named staff such as Birendar, Kanubhai, and Sundar, who are frequently praised for their professionalism and hospitality.
  • High-quality food and beverage service, with guests repeatedly noting the delicious and well-presented meals, especially for events and buffets.
  • Clean, well-maintained rooms and facilities, with many guests highlighting the comfort and cleanliness of their accommodations.

Worth knowing

  • A few guests reported issues with the check-in process, including unhelpful or unsmiling staff and delays in room allocation.
  • Some reviews mention that the rooms are slightly small compared to similar hotels, and one guest reported a damaged electric kettle in their room.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Valet parking (extra charge)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Boutique shopping
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Adult-only pool
  • Lifeguard
  • Fitness center (free)
  • Massage
  • Sauna
  • Spa
  • Accessible
  • Accessible parking
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms

Common questions

Does the hotel have good event and banquet services?

Yes, Grand Mercure Vadodara Surya Palace is known for its exceptional event and banquet services, particularly for weddings, family gatherings, and corporate functions, with well-organized arrangements and dedicated staff.

What do guests say about the food quality at the hotel?

Guests consistently praise the high-quality food and beverage service, noting that the meals are delicious, well-presented, and especially impressive for events and buffets.

Are there any issues with the check-in process?

A few guests reported issues with the check-in process, including unhelpful or unsmiling staff and delays in room allocation, though these experiences were not universal.

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