Palette Hotels and Resorts Vagamon
Palette Hotels and Resorts Vagamon, Opp. Moon Mala Tharayanganam Stop, P.O, Vagamon, Kerala 685503
Gumo's take
Palette Hotels and Resorts Vagamon is a 3-star hotel in a serene mountain setting, known for its infinity pool with hill views, complimentary breakfast, and excellent service. It is particularly praised for its cleanliness, staff friendliness, and family-friendly amenities. Guests frequently highlight the peaceful atmosphere, the quality of the food, and the scenic surroundings, making it ideal for families, couples, and those seeking a relaxing retreat in Vagamon.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 86
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding service and hospitality, with multiple reviews praising the staff's friendliness and attentiveness, especially Sabitha, Sathya, and Joy.
- Well-maintained and clean rooms with scenic hill views, particularly the luxury rooms and bungalows.
- Highly rated infinity pool with lifeguard and lifeguarded outdoor pool, mentioned in 81 reviews as a major highlight.
Worth knowing
- Some guests reported issues with room ventilation and cramped deluxe rooms, especially when compared to the spacious luxury rooms.
- Breakfast was occasionally described as average or minimal, with some guests noting a lack of variety or live counters.
- Wi-Fi signal strength was inconsistent in some rooms, and a few guests experienced slow internet speeds.
- A few negative reviews mentioned problems with hot water availability and maintenance issues like broken lights and missing amenities in certain rooms.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Wake up calls
- Housekeeping (daily)
- Pool
- Outdoor pool
- Adult-only pool
- Lifeguard
- Doctor on call
- English
- Hindi
- Private bathroom in some rooms
- Bathtub in some rooms
- Shower
- Restaurant
- Table service
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- Business center
- Meeting rooms
- Air conditioning in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Does the hotel have a pool, and is it safe for guests to use?
Yes, Palette Hotels and Resorts Vagamon has an infinity pool with a lifeguard on duty, which is a major highlight for guests. The pool is well-maintained and considered safe for use.
Is the breakfast included, and what do guests say about it?
Yes, complimentary breakfast is included, and it is served as a buffet. While many guests praise the breakfast, some have noted that the variety can be minimal and the food is occasionally described as average.
What do guests say about the service and staff at the hotel?
Guests frequently highlight the excellent service and hospitality at the hotel, with particular praise for the friendliness and attentiveness of the staff, including Sabitha, Sathya, and Joy. The service is one of the hotel's strongest points.
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