Hotel Surya, Kaiser Palace
S. 20/51, Hotel Surya, Kaiser Palace, A-5, The Mall Rd, Cantonment, Varanasi, Uttar Pradesh 221002
Gumo's take
Hotel Surya, Kaiser Palace is a heritage-style hotel in Varanasi known for its spacious rooms, heritage architecture, and excellent dining options. It is particularly praised for its hospitality, with many guests highlighting the helpful and courteous staff. The hotel's amenities include a spa, outdoor pool, and multiple dining options, making it a popular choice for weddings and family stays. While it is located in a quieter, more upscale area of Varanasi, it remains accessible to major attractions like the Kashi Vishwanath Temple and Bharat Mata Mandir.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 80
- Staff & Service
- 83
- Room Comfort & Cleanliness
- 72
What guests love
- Excellent dining experience, with multiple restaurants and a praised breakfast buffet
- Spacious and well-maintained rooms with heritage charm
- Highly responsive and courteous staff, especially in dining and front desk services
Worth knowing
- Some rooms and bathrooms show signs of wear and require renovation
- Noise and service issues reported in some reviews, particularly during events like weddings
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Outdoor pool
- Spa
- Hair salon
- Pet-friendly
Common questions
Is the breakfast at Hotel Surya, Kaiser Palace highly rated?
Yes, the breakfast buffet at Hotel Surya, Kaiser Palace is highly praised by guests, with 167 positive mentions in reviews, making it one of the standout features of the hotel.
Does the hotel have an outdoor pool and spa?
Yes, Hotel Surya, Kaiser Palace has an outdoor pool and a spa, both of which are notable amenities as they are among the few hotels in the area to offer these features.
How is the service quality at the hotel?
The service at Hotel Surya, Kaiser Palace is generally positive, with 431 positive mentions in reviews, particularly in dining and front desk services, though some guests have reported service issues during events like weddings.
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