Eden Garden By Cliff Way

Eden Garden By Cliff Way, Papanasam, Varkala, Kerala 695141

3-star property 2.7 · 42 reviews analysed
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Gumo's take

Eden Garden By Cliff Way is a 3-star hotel in Varkala known for its unique Arabian-style cottages and proximity to Varkala Beach. While some guests praise its design, ambiance, and romantic appeal, the hotel suffers from significant maintenance and cleanliness issues, including broken ACs, poor hygiene, and infestations of insects and lizards. The location is convenient to the beach but marred by a sewage-like environment and lack of safety. It is generally not recommended for families or solo travelers due to poor service and questionable safety.

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How guests rate it

Location
58
Facilities
38
Staff & Service
41
Room Comfort & Cleanliness
32

What guests love

  • Unique Arabian-style cottages with rainforest showers and circular beds attract guests seeking a thematic and romantic stay.
  • Proximity to Varkala Beach and other local attractions like Sivagiri Mutt and Varkala Cliff.

Worth knowing

  • Poor maintenance and cleanliness, with frequent reports of broken ACs, non-functional fans, and infestations of lizards, mosquitoes, and ants.
  • Lack of proper facilities such as a restaurant, 24/7 reception, and functional parking.
  • Safety concerns, including a dark and unsafe entrance, lack of staff during emergencies, and proximity to a sewage area.
  • Unreliable and unresponsive service, with no proper check-in process and poor communication from staff.

Amenities

  • Wi-Fi (free)
  • Beach access
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen

Common questions

Is the hotel safe for guests, especially at night?

The hotel has notable safety concerns, including a dark and unsafe entrance, lack of staff during emergencies, and proximity to a sewage area. Guests have reported feeling unsafe, making it unsuitable for solo travelers or families.

Are the bathrooms in the rooms clean and well-maintained?

No, the bathrooms have received entirely negative feedback, with reports of poor hygiene, infestations of insects, and general maintenance issues. Guests should not expect a clean or functional bathroom experience.

Is there a restaurant or dining facility available at the hotel?

Yes, the hotel has a restaurant, but it is listed among the limited facilities. There is no detailed information on the quality or variety of food, and guests should note that the overall service may be unreliable.

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