Royal Garden Resort
Royal Garden Resort, Ahmedabad - Mumbai Hwy, Sasunavghar, Naigaon East, Vasai-Virar, Maharashtra 401208
Gumo's take
The Royal Garden Resort in Vasai-Virar is a family-friendly rural resort known for its water park, amusement rides, and all-day food service. It is particularly popular for day picnics and family outings, with guests frequently praising the food quality and variety, especially dishes like pav bhaji and jalebi. While the resort has a 4.0/5 Google rating and is praised for its service and cleanliness in some areas, recurring complaints about water park hygiene, overcrowding, and inconsistent food quality suggest a mixed experience. It suits families and budget-conscious travelers seeking a day of fun and casual dining.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Positive sentiment around food quality and variety, with guests frequently mentioning specific dishes like pav bhaji and jalebi.
- Guests appreciate the service, with many reviews highlighting helpful and friendly staff, including instances of personalized assistance from management.
- The water park is a major draw, with multiple slides, a wave pool, and lifeguard supervision, making it a popular family destination.
Worth knowing
- Recurring complaints about poor water park hygiene, including dirty water, unhygienic changing rooms, and issues with chlorine levels causing skin irritation.
- Overcrowding is a consistent issue, especially on weekends and holidays, with guests reporting long wait times and a lack of space.
- Mixed sentiment around food quality, with some guests reporting bland or uncooked dishes, particularly pizza and pasta.
- Several negative reviews mention poor room cleanliness, broken amenities, and lack of basic in-room supplies like soap and shampoo.
Amenities
- Restaurant
- Bar
- Table service
- Room service
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- Parking
- Self parking
- Valet parking
- Fitness center
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator in some rooms
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Activities for kids
- Outdoor pool
- Waterslide
- Wading pool
- Wave pool
- Water park
- Lifeguard
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
What types of food are available at the Royal Garden Resort, and are there any specific dishes guests frequently mention?
The resort offers all-day food service with a variety of options. Guests frequently praise the food quality and specifically mention dishes like pav bhaji and jalebi, with pav bhaji being mentioned 28 times and jalebi 13 times in reviews.
Is the water park at the Royal Garden Resort suitable for families, and are there any concerns about its hygiene?
Yes, the water park is a major attraction with multiple slides, a wave pool, and lifeguard supervision, making it ideal for families. However, there are recurring complaints about poor hygiene, including dirty water and unhygienic changing rooms, which may be a concern for some visitors.
What are the most common guest complaints about the hotel's cleanliness and service?
While the service is generally praised with many reviews highlighting helpful and friendly staff, there are notable complaints about room cleanliness, including broken amenities and a lack of basic supplies like soap and shampoo. Additionally, some guests have reported issues with bathroom hygiene and air conditioning.
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