Hotel Imperial Vasai

Hotel Imperial Vasai, Hotel imperial Ground Floor, Oynx Commercial Centre, Tirupati Industrial Park, Sativali, Vasai-Virar, Mumbai, Maharashtra 401208

★ 4.1 · 881 reviews analysed
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Gumo's take

Hotel Imperial Vasai is a mid-range hotel known for its strong service and dining experience, particularly at its Benchmark restaurant and Aurika Bar & Restaurant. Guests frequently praise the staff's hospitality and the food's quality and taste. It is a popular choice for business travelers, families, and couples due to its clean rooms, reasonable pricing, and proximity to local attractions like Tungareshwar Temple and Vasai Fort. However, the hotel has faced criticism for inconsistent service and occasional issues with room maintenance and food quality.

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How guests rate it

Location
65
Facilities
68
Staff & Service
78
Room Comfort & Cleanliness
72

What guests love

  • Highly praised service and hospitality, with specific mentions of staff like Ranjeet, Sujeet, and Mr. Dev Singh.
  • Positive dining experience, with standout dishes like peri peri chicken tikka and alishan murg.
  • Clean and well-maintained rooms, with amenities like air conditioning and Wi-Fi.

Worth knowing

  • Inconsistent food quality, with some guests reporting poor or overpriced meals.
  • Service issues, including slow or unresponsive staff and poor communication.
  • Occasional maintenance problems like water supply issues and malfunctioning AC.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Wake up calls
  • Parking
  • Local shuttle
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Kid-friendly
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is breakfast included at Hotel Imperial Vasai?

Yes, the hotel offers free breakfast, which is a popular highlight among guests.

What are the dining options available at the hotel?

The hotel features Benchmark restaurant and Aurika Bar & Restaurant, with guests praising the food quality and specific dishes like peri peri chicken tikka and alishan murg.

What are the common guest complaints about the hotel?

Some guests have reported inconsistent food quality, occasional maintenance issues like water supply and AC problems, and slow or unresponsive service at times.

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