Hotel Surbhi Manali
Hotel Surbhi Manali, Hotel surbhi, Manali - Leh Hwy, near hot water spring, Vashist, Manali, Himachal Pradesh 175103
Gumo's take
Hotel Surbhi Manali is known for its stunning mountain views and proximity to Vashist Temple, making it a popular choice for travelers seeking a peaceful retreat in Manali. While the hotel excels in offering a scenic balcony view and friendly staff, it has faced recurring complaints about bathroom quality, inconsistent heating, and unreliable online booking practices. The property is particularly praised for its rooftop dining and helpful staff, though mixed reviews on cleanliness and service responsiveness suggest a need for improvement.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 72
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 68
What guests love
- Stunning balcony views of the mountains and surrounding valleys, mentioned frequently in positive reviews.
- Friendly and helpful staff, with several reviews highlighting the hospitality of Mr. Ashok Kapoor and Mr. Sulabh Verma.
- Rooftop restaurant with excellent views and reasonably priced food, praised in multiple reviews.
Worth knowing
- Recurring complaints about poor bathroom conditions and lack of proper hot water and heating facilities.
- Unreliable online booking practices, with multiple reports of denied reservations booked through platforms like OYO.
- Mixed service quality, with some guests reporting unresponsive or rude staff behavior, particularly at the front desk.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking
- Car rental onsite
- Local shuttle
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Housekeeping (daily)
- English
- Hindi
Common questions
Does Hotel Surbhi Manali have air conditioning in the rooms?
Yes, Hotel Surbhi Manali is one of the few hotels in the area with air conditioning in the rooms, which is a notable feature for guests.
What are the main issues guests have reported about the hotel?
Guests have reported recurring complaints about poor bathroom conditions, inconsistent heating, and unreliable online booking practices, particularly through platforms like OYO.
What amenities are available at Hotel Surbhi Manali?
The hotel offers amenities such as free Wi-Fi, parking, car rental services, a local shuttle, a restaurant with room service, 24-hour front desk, laundry services, and complimentary breakfast.
