Fairmont Empress
721 Government St, Victoria, BC V8W 1W5, Canada
Gumo's take
The Fairmont Empress in Victoria is a historic, luxury hotel renowned for its elegant architecture, prime waterfront location, and exceptional service. It offers a blend of old-world charm and modern amenities, including a world-famous afternoon tea, a luxurious spa, and a range of dining options. Ideal for travelers seeking a romantic getaway, a family vacation, or a business stay, the hotel provides a memorable experience with its rich history, scenic harbor views, and personalized service.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Iconic afternoon tea experience with a long-standing tradition since 1908
- Prime location overlooking Victoria's Inner Harbour and near major attractions
- Exceptional service with personalized attention, especially on the Fairmont Gold Floor
- Luxurious Willow Stream Spa with a range of wellness treatments
- Historic and elegant ambiance with beautifully maintained architecture
Worth knowing
- Some rooms have outdated or small bathrooms with limited amenities like weak shower pressure and no tubs
- Charging for in-room Wi-Fi, which is uncommon for a luxury hotel
- Confusing layout and elevator system, making navigation difficult for some guests
- High prices for rooms and amenities, which may not justify the experience for all guests
Amenities
- Pool
- Spa
- Hot tub
- Wi-Fi
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Gift shop
- Housekeeping
- Parking
- Self parking
- Valet parking
- EV charger
- Accessible
- Accessible parking
- Accessible elevator
- Meeting rooms
- English
- Restaurant
- Bar
- Table service
- Room service
- Breakfast
Common questions
Does the Fairmont Empress offer a pool and spa facilities?
Yes, the hotel features a pool, a luxurious Willow Stream Spa, and a hot tub for guest relaxation and wellness.
Is Wi-Fi available in the rooms, and is there a charge for it?
Wi-Fi is available in the rooms, but it is charged separately, which is uncommon for a luxury hotel.
What are some of the key strengths of the Fairmont Empress?
Key strengths include its iconic afternoon tea experience since 1908, prime waterfront location, exceptional service, luxurious spa, and historic and elegant ambiance.