Country Inn Hotels & Resorts Vrindavan

Country Inn Hotels & Resorts Vrindavan, Plot No.1, Omaxe Eternity, Vrindavan, Uttar Pradesh 281121

3.9 · 811 reviews analysed
Country Inn Hotels & Resorts Vrindavan – photo 1
Country Inn Hotels & Resorts Vrindavan – photo 2
Country Inn Hotels & Resorts Vrindavan – photo 3
Country Inn Hotels & Resorts Vrindavan – photo 4

Gumo's take

Country Inn Hotels & Resorts Vrindavan is a mixed-experience property that offers a peaceful location and some positive service moments, but suffers from inconsistent maintenance, cleanliness, and facilities. While some guests praise the spacious rooms, helpful staff like Keshav and Puneet, and proximity to temples, others report poor hygiene, malfunctioning amenities, and a residential apartment-like setup. The hotel is best suited for budget-conscious travelers who prioritize location and can overlook maintenance issues, but may not meet expectations for those seeking a consistently high-quality hotel experience.

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How guests rate it

Location
78
Facilities
52
Staff & Service
67
Room Comfort & Cleanliness
58

What guests love

  • Some guests highlight the spacious and well-maintained rooms, particularly in the villa options.
  • Positive mentions of staff like Keshav, Puneet, and Rudra for their helpful and courteous service.
  • Convenient location near major temples and Prem Mandir, with e-rickshaw availability for local travel.

Worth knowing

  • Recurring complaints about poor cleanliness, including unhygienic bathrooms, dirty linens, and unpleasant odors.
  • Multiple reports of malfunctioning amenities such as broken locks, non-working AC, and poor Wi-Fi.
  • The property is often described as feeling more like a residential apartment complex than a hotel, with inconsistent service and maintenance.
  • Issues with food quality and limited dining options, with some guests noting subpar breakfasts and unprofessional service at Sagar Ratna.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Doctor on call
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Convenience store
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What are the key strengths of Country Inn Hotels & Resorts Vrindavan?

The hotel is praised for its spacious and well-maintained rooms, particularly in the villa options, and for the helpful and courteous service provided by staff like Keshav, Puneet, and Rudra. Its convenient location near major temples and Prem Mandir, with e-rickshaw availability for local travel, is also a notable advantage.

What are the main limitations or issues reported by guests at this hotel?

Guests have reported recurring issues with cleanliness, including unhygienic bathrooms, dirty linens, and unpleasant odors. There are also frequent complaints about malfunctioning amenities such as broken locks, non-working AC, and poor Wi-Fi. The property is often described as feeling more like a residential apartment complex than a hotel, with inconsistent service and maintenance.

Is this hotel suitable for travelers who prioritize high-quality facilities and consistent service?

No, this hotel may not meet expectations for travelers seeking a consistently high-quality hotel experience. It is better suited for budget-conscious travelers who prioritize location and can overlook maintenance and service inconsistencies.

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