Comfort Inn Downtown DC/Convention Center

Comfort Inn Downtown DC/Convention Center, 1201 13th St NW, Washington, DC 20005, United States

3.8 · 1,290 reviews analysed
Comfort Inn Downtown DC/Convention Center – photo 1
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Gumo's take

The Comfort Inn Downtown DC/Convention Center is a budget-friendly hotel in a central location, ideal for travelers seeking proximity to major attractions like the White House and National Mall. It is known for its friendly and accommodating staff, particularly individuals like Darryl, Robin, and Nashara, who are frequently praised for their service. While the hotel offers a free hot breakfast and a well-equipped fitness center, it has notable limitations in room size and outdated facilities. Guests appreciate the value for money and convenient location, though some report issues with cleanliness, noise, and amenities like air conditioning and water pressure.

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How guests rate it

Location
82
Facilities
68
Staff & Service
85
Room Comfort & Cleanliness
62

What guests love

  • Friendly and helpful staff, particularly at the front desk and breakfast area
  • Convenient downtown location with easy access to major attractions and the Convention Center
  • Free hot breakfast with a variety of options

Worth knowing

  • Rooms are often described as small, outdated, and lacking in modern amenities
  • Issues with air conditioning and water pressure in bathrooms are frequently reported
  • Parking is off-site and inconvenient for guests

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking (extra charge)
  • Self parking (extra charge)
  • Valet parking (extra charge)
  • Accessible
  • Accessible elevator
  • Business center
  • Cantonese
  • English
  • Filipino
  • Hindi
  • Mandarin
  • Spanish
  • Breakfast (free)
  • Vending machines
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Is breakfast included at the Comfort Inn Downtown DC/Convention Center?

Yes, the hotel offers a free hot breakfast with a variety of options, which is a key strength and frequently praised by guests.

What are the main issues guests report with the hotel rooms?

Guests often mention that the rooms are small, outdated, and lack modern amenities. Some also report issues with air conditioning and bathroom water pressure.

How is the service at the hotel, especially at the front desk?

The service is highly praised, particularly by staff like Darryl, Robin, and Nashara. Guests frequently commend the friendly and accommodating front desk and concierge service.

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