The Rivenhall Hotel
The Rivenhall Hotel, Rivenhall End, Witham CM8 3HB, United Kingdom
Gumo's take
The Rivenhall Hotel, managed by OYO, is a poorly reviewed 3-star hotel in Witham, Essex, known for its subpar guest experience. It is best avoided due to numerous complaints about cleanliness, safety, and outdated facilities. Guests have described the hotel as a 'disgrace' and 'derelict,' with many leaving due to discomfort and dissatisfaction. Despite its proximity to local attractions and airports, the hotel fails to deliver on basic hospitality standards.
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Research this stayHow guests rate it
- Location
- 60
- Facilities
- 10
- Staff & Service
- 20
- Room Comfort & Cleanliness
- 15
What guests love
- Proximity to Southend and Stansted Airports
- Some nearby highly-rated restaurants and attractions
Worth knowing
- Rooms are described as dirty, smelly, and in poor condition with issues like limescale in showers, broken heating, and thin walls
- Poor staff service, with complaints of rudeness, unresponsiveness, and harassment during stays
- Lack of essential amenities such as functioning bars/restaurants and inadequate security
- Derelict appearance and construction site-like surroundings
Amenities
- Free Wi-Fi
- Breakfast
- Free parking
- Pool
- Air-conditioned
- Pet-friendly
- Child friendly
- Restaurant
- Airport shuttle
- Fitness centre
- Bar
- Smoke-free
Common questions
Does The Rivenhall Hotel offer free parking for guests?
Yes, The Rivenhall Hotel offers free parking for guests.
What are the main complaints about the hotel's rooms?
Guests have reported that the rooms are dirty, smelly, and in poor condition, with issues such as limescale in showers, broken heating, and thin walls.
Is there a restaurant available at The Rivenhall Hotel?
Yes, the hotel has a restaurant, but it is noted that the food and dining options are among the poor aspects reported by guests.