BIG4 Ingenia Holidays Cairns Coconut
BIG4 Ingenia Holidays Cairns Coconut, 23-51 Anderson Rd, Woree QLD 4868, Australia
Gumo's take
BIG4 Ingenia Holidays Cairns Coconut is a family-focused resort offering a wide range of on-site activities, including multiple pools, a water park, mini-golf, and organized kids' programs. It is particularly well-suited for families with children, as the facilities and amenities are designed to keep both kids and adults entertained. The resort is praised for its cleanliness, spacious accommodations, and friendly staff, though some guests have noted dated elements in certain areas. Its location near the highway and proximity to Cairns make it convenient for exploring the region.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 92
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 88
What guests love
- Extensive family-friendly facilities including water parks, pools, mini-golf, and organized activities for children.
- Clean and well-maintained grounds and accommodations, with many guests praising the cleanliness of the park and rooms.
- Friendly and helpful staff, with several reviews highlighting exceptional service and responsiveness.
Worth knowing
- Some rooms and facilities are described as dated or in need of renovation, particularly in the 2BR Deluxe cabins and certain slides.
- A few guests reported cockroach infestations in their cabins, raising concerns about pest control.
- Location near the highway and in a less desirable suburb, with some guests noting the lack of nearby walking paths or scenic areas.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Golf
- Tennis
- Snorkeling
- Game room
- Kid-friendly
- Outdoor pool
- Waterslide
- Wading pool
- Hot tub
- Fitness center
- Pet-friendly
- Dogs allowed
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Vending machines
- Front desk
- Baggage storage
- Convenience store
- Self-service laundry
- Elevator
- Gift shop
- Parking (free)
- Airport shuttle (free)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen
- Refrigerator
- Microwave
- Coffee maker in some rooms
Common questions
Is this hotel suitable for families with children?
Yes, BIG4 Ingenia Holidays Cairns Coconut is particularly well-suited for families with children, as it offers a wide range of family-friendly facilities including multiple pools, a water park, mini-golf, and organized kids' programs.
Are the rooms and facilities in good condition?
While the grounds and accommodations are generally clean and well-maintained, some rooms and facilities are described as dated or in need of renovation, especially in the 2BR Deluxe cabins and certain slides.
What are the main concerns about the hotel's cleanliness?
A few guests have reported cockroach infestations in their cabins, which raises concerns about pest control, despite overall praise for the cleanliness of the park and rooms.