Deluxe Apartments by The Railway Station
Deluxe Apartments by The Railway Station, Dąbrowskiego 40/klatka C, 50-457 Wrocław, Poland
Gumo's take
Deluxe Apartments by The Railway Station in Wrocław is a budget-friendly accommodation option located near the train station, appealing to travelers seeking convenience over luxury. However, it is heavily criticized for misleading online listings, poor cleanliness, and outdated or damaged furnishings. While a few guests praise its location and basic functionality, the majority of reviews highlight significant issues with maintenance, hygiene, and customer service. The property appears to be in a state of disrepair, with many guests reporting broken fixtures, musty odors, and a lack of essential amenities.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 38
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 32
What guests love
- Convenient location near the railway station and city center, ideal for travelers with tight schedules.
Worth knowing
- Frequent complaints about misleading photos and descriptions, with actual rooms being significantly worse than advertised.
- Poor maintenance and cleanliness, including broken fixtures, musty smells, and unclean linens.
- Unresponsive or unhelpful staff, with many guests reporting ignored complaints and poor communication.
- Outdated and damaged furnishings, including broken furniture, stained walls, and malfunctioning appliances.
Common questions
Is the hotel's location convenient for travelers arriving by train?
Yes, Deluxe Apartments by The Railway Station is located near the train station, making it a convenient option for travelers with tight schedules.
What are the main complaints guests have about the hotel?
Guests frequently report issues with misleading online listings, poor cleanliness, outdated or damaged furnishings, broken fixtures, musty odors, and unresponsive customer service.
Are there any notable amenities available at the hotel?
No, the hotel does not list any specific amenities, and many guests have reported a lack of essential amenities in their rooms.