Volando Urai Spring Spa & Resort
Volando Urai Spring Spa & Resort, No. 176號, Section 5, Xinwu Rd, Wulai Village, Wulai District, New Taipei City, Taiwan 233
Gumo's take
Volando Urai Spring Spa & Resort is a riverside luxury hot spring destination in Wulai Village, known for its serene atmosphere, private and public hot spring baths, and scenic views of the river and mountains. The hotel blends modern, Japanese, and Taiwanese design elements, offering a tranquil retreat for relaxation and wellness. Guests frequently praise the attentive service, quality of the hot spring water, and the immersive aesthetic experience. It is particularly suited for travelers seeking a peaceful escape, romantic getaways, or a spa-focused stay.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised for the quality and design of the hot spring baths, both private and public, with many guests noting the soothing effects of the water and the beautiful natural views.
- Staff is consistently described as friendly, attentive, and helpful, with several reviews highlighting exceptional service and multilingual support.
- The hotel's aesthetic and ambiance are frequently noted as luxurious and thoughtfully curated, with a blend of modern, Japanese, and traditional Taiwanese elements.
Worth knowing
- Some guests reported issues with room cleanliness, including outdated furnishings, visible wear, and occasional hygiene concerns in shared facilities.
- A few reviews mentioned food-related issues, including food poisoning incidents and limited dietary options, which impacted the overall dining experience.
- Noise and privacy concerns were raised in some reviews, particularly regarding traffic noise from the main road and unannounced housekeeping visits.
- A few guests felt the hotel's pricing was not always justified by the quality of the experience, especially in terms of food and room amenities.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Hot tub
- Parking (free)
- Transfer
- Massage
- Sauna
- Spa
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar
- Restaurant
- Table service
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Accessible
- Meeting rooms
- English
- Mandarin
- Private bathroom
- Bathtub
- Shower
Common questions
What types of hot spring baths are available at Volando Urai Spring Spa & Resort?
The hotel offers both private and public hot spring baths, which are highly praised for their quality, soothing effects, and scenic views of the river and mountains.
What are common guest concerns about the hotel's rooms?
Some guests have reported issues with room cleanliness, including outdated furnishings, visible wear, and occasional hygiene concerns in shared facilities.
How is the service quality at Volando Urai Spring Spa & Resort?
The staff is consistently described as friendly, attentive, and helpful, with several reviews highlighting exceptional service and multilingual support.