Hotel Grand Phenix

Japan, 〒381-0405 Nagano, Shimotakai District, Yamanouchi, Hotel Grand Phenix, 下高井郡山ノ内町夜間瀬12377-6

4.4 · 529 reviews analysed
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Gumo's take

Hotel Grand Phenix is a high-end Alpine-style hotel in Yamanouchi, renowned for its ski-in/ski-out access, spacious and rustic rooms, and a range of dining options including Italian and Japanese cuisine. Guests consistently praise the hotel's attention to detail, warm hospitality, and the relaxing onsen and spa facilities. It is particularly well-suited for skiers, families, and travelers seeking a luxurious, tranquil retreat in a remote mountain setting.

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How guests rate it

Location
94
Facilities
88
Staff & Service
86
Room Comfort & Cleanliness
92

What guests love

  • Ski-in/ski-out access with convenient ski lockers and proximity to the slopes
  • High-quality dining experiences, especially at the Italian restaurant Stella Alpina and the Japanese restaurant Kagari-bi
  • Well-maintained and spacious onsen, indoor pool, and sauna with mountain views

Worth knowing

  • Limited dining variety and high prices at some restaurants, particularly the Kagaribi Restaurant which has drawn criticism for its evening meals
  • Occasional inconsistencies in staff service, with some guests reporting poor or unprofessional behavior from certain front desk or restaurant staff
  • Remote location with limited nearby amenities, requiring guests to plan ahead for essentials like groceries or convenience items

Amenities

  • Wi-Fi (free)
  • Golf
  • Tennis
  • Kid-friendly
  • Parking (free)
  • Transfer
  • Sauna
  • Wheelchair rental
  • Air conditioning
  • Restaurant
  • Bar
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Pool
  • Indoor pool
  • Hot tub
  • Public bath
  • Artificial onsen
  • Open air bath
  • Jacuzzi
  • Pet-friendly
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does Hotel Grand Phenix offer ski-in/ski-out access?

Yes, Hotel Grand Phenix offers convenient ski-in/ski-out access, along with ski lockers and proximity to the slopes, making it ideal for skiers.

What dining options are available at the hotel?

The hotel features Italian cuisine at Stella Alpina and Japanese cuisine at Kagari-bi. However, some guests have noted limited dining variety and high prices, particularly at Kagari-bi for evening meals.

What amenities are available for relaxation at the hotel?

Hotel Grand Phenix offers a well-maintained onsen, an indoor pool, and a sauna with mountain views, which guests often praise for their quality and tranquil atmosphere.

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