Hotel Mazafran
Hotel Mazafran، BP 201 Zéralda Algérie, Zeralda 16320, Algeria
Gumo's take
Hotel Mazafran in Zeralda is a mid-range hotel with a 3.6/5 aggregate rating based on 1205 reviews. It offers rooms and suites with free Wi-Fi, multiple restaurants, and an outdoor pool, and is praised for its location near the beach. While some guests highlight the hotel's decent value and friendly staff, others report significant issues with cleanliness, maintenance, and food quality. The hotel appears to have a mixed reputation, with recent reviews showing both positive and negative experiences.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 48
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 45
What guests love
- The hotel has a convenient location near the beach, with several guests noting the short walk to a clean and nice beach.
- Some reviews praise the staff for being friendly and helpful, particularly in recent years.
Worth knowing
- Numerous guests report poor room cleanliness, with complaints about mold, cockroaches, and unclean towels.
- Facilities like the pool are described as difficult to find or poorly maintained, and the Wi-Fi is often limited to the lobby.
- Food quality is a recurring issue, with many reviews describing meals as poor, cold, or barely edible.
- Maintenance problems are common, including broken shower fixtures, non-functional toilets, and poor room security.
Amenities
- Wi-Fi
- Restaurant
- Breakfast
- Breakfast buffet
- Front desk
- Full-service laundry
- Parking
- Pet-friendly
- Air conditioning
Common questions
Is the hotel located near the beach?
Yes, Hotel Mazafran is praised for its convenient location near the beach, with several guests noting it is a short walk to a clean and nice beach.
What are the common complaints about the hotel?
Common complaints include poor room cleanliness (such as mold and cockroaches), maintenance issues (like broken fixtures and poor room security), and poor food quality described as cold or barely edible.
Is the Wi-Fi available throughout the hotel?
No, the Wi-Fi is often limited to the lobby, according to guest reports.