Grand Mercure Agra
Grand Mercure Agra, Crystal Sarovar premiere, Fatehabad Rd, near KFC, Tajganj, Agra, Basai, Uttar Pradesh 282004
Gumo's take
Grand Mercure Agra is a modern, well-maintained hotel offering a high standard of service and amenities, particularly noted for its warm hospitality and proximity to the Taj Mahal. Guests frequently praise the staff for their attentiveness and professionalism, with several reviews highlighting specific individuals like Chef Satish and Mr. Sohail for their exceptional service. The hotel’s rooftop bar and pool provide a great view of the Taj Mahal, and the breakfast and dinner buffets are consistently described as excellent. While the property is family-friendly and business-oriented, some guests have noted issues with soundproofing and air conditioning.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests praising the attentiveness and professionalism of the team, especially in dining and front desk.
- High-quality dining experiences, particularly the breakfast and dinner buffets, with guests frequently mentioning the variety and taste of food.
- Modern and well-maintained rooms with some offering a view of the Taj Mahal, enhancing the overall guest experience.
Worth knowing
- Some guests reported issues with soundproofing, particularly due to events like weddings held in the hotel, which disrupted sleep.
- A few reviews mentioned dissatisfaction with the air conditioning, indicating it could be improved for guest comfort.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Nightclub
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Hot tub
- Parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Refrigerator
- Microwave
- Coffee maker
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the breakfast at Grand Mercure Agra highly rated?
Yes, the breakfast buffet at Grand Mercure Agra is consistently described as excellent, with guests frequently praising the variety and taste of the food.
Are there any issues with soundproofing in the hotel rooms?
Some guests have reported issues with soundproofing, particularly due to events like weddings held in the hotel, which have disrupted sleep.
Does the hotel have a fitness center?
Yes, Grand Mercure Agra has a fitness center, which is noted as one of the few hotels in the area to offer this amenity.
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