ITC Mughal, a Luxury Collection Resort & Spa, Agra
ITC Mughal, a Luxury Collection Resort & Spa, Agra, Tajganj Ground Floor Fatehabad Road 4 kms and 15 minutes drive from Taj Mahal, Agra, Uttar Pradesh 282001
Gumo's take
ITC Mughal, a Luxury Collection Resort & Spa, Agra is a 5-star hotel renowned for its elegant Mughal-inspired architecture, lush gardens, and exceptional hospitality. It is particularly praised for its family-friendly amenities, upscale dining, and proximity to the Taj Mahal. Guests consistently highlight the attentive and courteous staff, the quality of the breakfast and dinner buffets, and the luxurious spa and fitness center. While the property is well-maintained and spacious, some reviews note that the hotel feels dated in parts and has accessibility limitations for guests with mobility challenges.
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Research this stayHow guests rate it
- Location
- 91
- Facilities
- 85
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service and hospitality, with many guests praising the attentiveness and professionalism of staff members like Kumarpal, Satyaveer, and Vikrant.
- High-quality dining experiences, particularly the breakfast and dinner buffets, with positive sentiment in Dining (1318 positive out of 1458 total) and Breakfast (521 positive out of 575 total).
- Well-maintained and spacious rooms, with many guests noting the comfort and cleanliness of the accommodations.
Worth knowing
- Some rooms and areas of the hotel are dated or require renovation, with a few guests noting musty odors and outdated facilities.
- Accessibility issues for guests with mobility challenges, including lack of ramps and limited elevator access for wheelchairs and strollers.
- Mixed reviews on the quality and variety of food in certain dining areas, with some guests finding the buffet spread underwhelming or lacking in non-vegetarian options.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Tennis
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Outdoor pool
- Adult-only pool
- Lifeguard
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Meeting rooms
- Pet-friendly (free)
- Dogs allowed
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel suitable for families with children?
Yes, ITC Mughal is kid-friendly and offers activities for children, making it a suitable choice for families. Many guests have praised its family-friendly amenities and overall hospitality.
What are the dining options like at the hotel?
The hotel is known for its high-quality dining experiences, particularly the breakfast and dinner buffets. Guests have consistently praised the restaurant and breakfast buffet, with over 500 positive reviews for breakfast alone.
Does the hotel have a fitness center or spa?
Yes, the hotel features a free fitness center with various equipment and a luxurious spa. Guests have praised both the fitness center and spa services, with positive sentiment in Wellness and Fitness categories.
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