Hotel Escala
Hotel Escala, Grand Trunk Rd, next to Kia Showroom, near Golden Gate, Amritsar, Punjab 143022
Gumo's take
Hotel Escala in Amritsar is a mid-range property known for its clean and comfortable rooms, excellent service, and well-maintained swimming pool. Guests frequently praise the friendly and helpful staff, the quality of food, and the overall value for money. The hotel is particularly popular with families and groups due to its spacious rooms, pool area, and proximity to major attractions like the Golden Gate and Sri Harmandir Sahib. While most guests report a positive experience, a few have raised concerns about room cleanliness and maintenance issues.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 88
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service with quick and helpful responses to guest needs
- Well-maintained swimming pool and gym, with many guests highlighting the pool as a major attraction
- Clean and spacious rooms with positive feedback on room service and overall comfort
Worth knowing
- Some guests reported issues with room cleanliness, including poor drainage, broken fixtures, and hygiene concerns
- A few negative reviews mention discrepancies between online room photos and actual room conditions
- Complaints about food variety and quality, particularly in non-veg options and repetitive menus
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
- Fitness center
- Spa
- Pet-friendly (extra charge)
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
Common questions
Is the hotel's swimming pool well-maintained and available for guests?
Yes, the swimming pool at Hotel Escala is well-maintained and is a major attraction for guests, with many highlighting its condition and quality in their reviews.
How is the food quality at the hotel, and are there non-vegetarian options available?
The food quality at Hotel Escala is generally positive, with some guests praising the restaurant and buffet. However, there are a few complaints about the variety and quality of non-veg options and repetitive menus.
How is the service quality at Hotel Escala, and do guests report any issues with staff responsiveness?
The service quality is highly praised, with 379 positive mentions of staff service and quick, helpful responses to guest needs. Only 43 negative comments were reported, indicating a strong overall positive sentiment.
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