Sandoz Amritsar - Hotel, Restaurant & Banquet
Ground Floor, Sandoz Amritsar - Hotel, Restaurant & Banquet, 12, Lawrence Road, beside Apsara Toys Centre, Dayanand Nagar, Amritsar, Punjab 143001
Gumo's take
Sandoz Amritsar - Hotel, Restaurant & Banquet is a family-friendly hotel and restaurant located in the heart of Amritsar, known for its exceptional hospitality, North Indian cuisine, and comfortable accommodations. It is particularly praised for its warm service, especially by staff like Muskaan, Sandeep, and Mr. Navjot Singh, and for its Amritsari kulchas and chole. While most guests report a positive experience, some have noted issues with room maintenance and service inconsistencies.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised for its warm hospitality and attentive service, with staff members like Muskaan and Sandeep frequently mentioned in positive reviews.
- Renowned for its restaurant, particularly for its Amritsari kulchas and chole, which are frequently highlighted in reviews as standout dishes.
- Convenient location on Lawrence Road, close to major attractions like the Golden Temple and popular eateries like Kanha Sweets.
Worth knowing
- Some guests reported issues with room maintenance, including broken appliances (e.g., non-working fridge, hot water issues) and cleanliness problems (e.g., stained linens, mold on walls).
- A few reviews mention poor service experiences, including unresponsive or unprofessional staff behavior and issues with check-in and check-out processes.
- Minor complaints about room noise and thin walls between rooms, affecting privacy and comfort.
Amenities
- Wi-Fi (extra charge)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- English
- French
- Hindi
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Accessible
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
Common questions
Is breakfast available at the hotel, and is it included in the room price?
Yes, breakfast is available at the hotel, including a breakfast buffet. However, it is an extra charge and not included in the room price.
What are the hotel's strengths in terms of service and dining?
The hotel is highly praised for its warm hospitality and attentive service, with staff members like Muskaan and Sandeep frequently mentioned in positive reviews. The restaurant is also a key strength, particularly known for its Amritsari kulchas and chole, which are frequently highlighted in guest reviews.
Are there any common issues guests have reported about the hotel's rooms or service?
Some guests have reported issues with room maintenance, such as broken appliances and cleanliness problems. Additionally, a few reviews mention poor service experiences, including unresponsive or unprofessional staff behavior and issues with check-in and check-out processes.
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