Grand Ixora Hotel

Grand Ixora Hotel, Jl. Kartika Plaza No.92, Kuta, Badung Regency, Bali 80361, Indonesia

4-star property★ 4.2 · 2,692 reviews analysed
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Gumo's take

Grand Ixora Hotel is a 4-star property in Kuta known for its convenient location near the airport, Waterbom Bali, and a range of dining and shopping options. While it offers spacious and clean rooms, a well-maintained outdoor pool, and a spa, it is most praised for its friendly and helpful staff. Guests appreciate the breakfast buffet and proximity to local attractions, though recurring issues with air conditioning, bathroom cleanliness, and room maintenance have been noted. It suits travelers seeking affordable, comfortable stays in a central location.

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How guests rate it

Location
90
Facilities
78
Staff & Service
85
Room Comfort & Cleanliness
72

What guests love

  • Friendly and helpful staff, with several guests specifically praising individuals like Mr. Eka and unnamed security personnel for exceptional service.
  • Convenient location within walking distance to Kuta Beach, Waterbom Bali, and a variety of restaurants and shops.
  • Well-maintained outdoor pool and spa, with positive mentions of the pool's size and the spa's quality.

Worth knowing

  • Recurring complaints about air conditioning performance, including units blowing warm air or being noisy.
  • Bathroom cleanliness issues, including mold, stains, and poor hygiene in some rooms.
  • Mixed feedback on breakfast quality, with some guests finding it basic or lacking variety despite a buffet offering.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Accessible
  • Air conditioning
  • Restaurant
  • Bar
  • Room service
  • Breakfast
  • Breakfast buffet
  • Outdoor pool
  • Spa

Common questions

Is the hotel's air conditioning reliable?

There have been recurring complaints about the air conditioning performance, with some guests reporting units blowing warm air or being noisy.

How is the breakfast at Grand Ixora Hotel?

The breakfast buffet is generally well-liked, though there are mixed reviews about its variety and quality, with some guests finding it basic.

How close is the hotel to Waterbom Bali and the airport?

The hotel is a 9-minute walk to Waterbom Bali and a 10-minute drive to Ngurah Rai International Airport, making it very convenient for travelers.

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