Ocean Terrace Suite And Spa Luxury
8H7H+W5J Ocean Terrace Suite And Spa Luxury, Batununggul, Nusa Penida, Klungkung Regency, Bali 80771, Indonesia
Gumo's take
Ocean Terrace Suite And Spa Luxury in Bali is a 4-star hotel known for its stunning ocean views, especially at sunrise, and its proximity to natural attractions like Kelingking Beach and Crystal Bay. Guests frequently praise the friendly and helpful staff, the cleanliness of the rooms, and the quality of the breakfast. The hotel features two outdoor pools, a spa, and a restaurant, making it a popular choice for travelers seeking a peaceful and scenic retreat. However, some guests have reported issues with maintenance, service inconsistencies, and outdated facilities.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 72
What guests love
- Stunning sunrise views and peaceful surroundings are consistently highlighted in positive reviews.
- Friendly and helpful staff, particularly in arranging local tours and transportation, are frequently praised.
- Clean and spacious rooms with comfortable beds are a common positive note among guests.
Worth knowing
- Some guests reported maintenance issues, including leaking pipes, weak water pressure, and mold in bathrooms.
- Service inconsistencies, including unresponsive staff after 10 PM and poor communication, were noted in several negative reviews.
- Facilities like the pool and restaurant were described as outdated or underwhelming in some reviews.
- A few guests mentioned poor Wi-Fi connectivity and limited food variety in the hotel's dining options.
Amenities
- Free Wi-Fi
- Free parking
- Outdoor pool
- Air-conditioned
- Laundry service
- Pet-friendly
- Beach access
- Room service
- Child friendly
- Restaurant
- Airport shuttle
- Spa
- Fitness centre
- Bar
Common questions
What do guests say about the breakfast at Ocean Terrace Suite And Spa Luxury?
Guests frequently praise the quality of the breakfast at the hotel. With 14 positive reviews and only 1 negative, it is a highlight for many travelers staying at the property.
Are there any reported issues with the hotel's rooms or facilities?
Some guests have reported maintenance issues in the rooms, such as leaking pipes, weak water pressure, and mold in bathrooms. Additionally, a few mentioned that the facilities, including the pool and restaurant, were described as outdated or underwhelming.
Does the hotel offer a spa, and how is it reviewed?
Yes, the hotel features a spa, which is one of the few in the area offering this amenity. While specific reviews about the spa are limited, the overall property and amenities are positively reviewed, with 26 positive sentiments versus 11 negative ones.
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