The Payogan Villa Resort & Spa
The Payogan Villa Resort & Spa, Jl. Cocoa II No.77, Kedewatan, Kecamatan Ubud, Kabupaten Gianyar, Bali 80571, Indonesia
Gumo's take
The Payogan Villa Resort & Spa is a 4-star upscale property nestled in Ubud's jungle, offering private pool villas, a chic spa, and a tranquil atmosphere. It is particularly praised for its spacious rooms, serene environment, and attentive staff. While the property is beloved for its natural beauty and personalized service, some guests have noted maintenance issues and the presence of wildlife like lizards and frogs. Ideal for couples and families seeking a peaceful retreat, the hotel is known for its strong hospitality and scenic views.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional staff service with personalized and attentive care, as highlighted in numerous positive reviews.
- Private pool villas with jungle views and rustic charm, praised for their spaciousness and comfort.
- Strong emphasis on tranquility and natural surroundings, with many guests noting the peaceful atmosphere.
Worth knowing
- Maintenance and cleanliness issues in some rooms, including broken fixtures, poor air conditioning, and lingering odors.
- Presence of wildlife such as lizards and frogs in rooms and around the property, which some guests found unsettling.
- Some guests reported outdated facilities and a need for renovation, particularly in older areas of the resort.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast
- Breakfast buffet
- Outdoor pool
- Hot tub
- Spa
Common questions
Does the hotel have a 24-hour front desk?
Yes, The Payogan Villa Resort & Spa has a 24-hour front desk, making it one of the few hotels in the area with this service.
Are there any reported issues with the air conditioning in the rooms?
Yes, some guests have reported issues with the air conditioning in the rooms, as noted in the negative sentiment under the 'Air Conditioning' category.
Is breakfast available at the hotel, and what type?
Yes, breakfast is available at the hotel, and it includes a breakfast buffet, which has been praised by guests in their reviews.
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