Visesa Ubud Resort

Visesa Ubud Resort, Jl. Suweta, Ubud, Gianyar Regency, Bali 80571, Indonesia

5-star property 4.6 · 2,044 reviews analysed
Visesa Ubud Resort – photo 1
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Gumo's take

Visesa Ubud Resort is a 5-star luxury retreat nestled in the jungle, offering spacious villas with private pools, a serene atmosphere, and a wide range of amenities including a spa, fitness center, and 24/7 room service. Known for its exceptional staff and personalized service, the resort is ideal for travelers seeking tranquility and a connection with nature. Guests praise the cleanliness, food quality, and proximity to Ubud’s cultural landmarks, though some note maintenance and mold-related issues in certain rooms.

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How guests rate it

Location
88
Facilities
78
Staff & Service
94
Room Comfort & Cleanliness
82

What guests love

  • Exceptional staff service with many guests praising the friendliness, attentiveness, and professionalism of the team, including specific mentions of individuals like Santhi, Deata, and Mr. Andhi.
  • High-quality dining and breakfast options, with guests frequently noting the variety and quality of food, including vegetarian and vegan choices.
  • Beautiful and peaceful setting with lush greenery, rice fields, and private pool villas, offering a tranquil escape from the bustle of Ubud.

Worth knowing

  • Some rooms and facilities show signs of aging or maintenance issues, including mold smells, dampness, and outdated air conditioning units, as noted in several negative reviews.
  • A few guests reported problems with cleanliness in certain rooms, including dirt, dead insects, and poor pest control, particularly in the form of lizards and mosquitoes.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • Cash
  • Bicycle rental (extra charge)
  • Game room
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Fitness center (free)
  • Treadmill
  • Massage
  • Spa
  • Doctor on call
  • Meeting rooms
  • Air conditioning
  • Coffee maker in some rooms
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Indonesian
  • Japanese
  • Mandarin
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Does the hotel offer 24/7 room service?

Yes, Visesa Ubud Resort offers 24/7 room service, which is one of its notable features and highly praised by guests.

Are there any reported issues with room cleanliness or maintenance?

Some guests have reported issues with cleanliness and maintenance, including mold smells, dampness, and outdated air conditioning units in certain rooms, though the hotel is generally praised for its cleanliness overall.

Is there a fitness center available for guests?

Yes, the hotel has a free fitness center with a treadmill and other equipment, and it is frequently praised by guests for its quality and availability.

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