Dusit Thani Pattaya Hotel
240, Dusit Thani Pattaya Hotel, 2 Beach Rd, Muang Pattaya, Bang Lamung District, Chon Buri 20150, Thailand
Gumo's take
Dusit Thani Pattaya Hotel is a high-end resort known for its beachfront location, spacious pools, and strong service reputation. It appeals to families, couples, and travelers seeking a tranquil escape with easy access to Pattaya's attractions. While the property is aging and some rooms show signs of wear, the hotel maintains a luxurious atmosphere with well-maintained public areas, a waterfall lobby, and a prime location near Terminal 21 and Pattaya Beach. Guests consistently praise the staff's attentiveness and the hotel's cleanliness, despite some dated interior design.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 84
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service and hospitality, with many reviews highlighting the friendliness and professionalism of staff members like Benz, Ploywarin, and Apple.
- Prime beachfront location with easy access to Pattaya Beach and proximity to Terminal 21, making it convenient for both relaxation and exploration.
- Well-maintained and spacious pool areas, including a 2nd-floor pool with a serene atmosphere and stunning views.
Worth knowing
- Rooms and bathrooms in some areas are dated, with recurring complaints about musty smells, outdated furniture, and thin walls causing noise issues.
- Some guests noted inconsistencies in service, particularly during busy periods or events, with reports of understaffing and long check-in/check-out times.
- Facilities like the gym and restaurant are described as showing their age, with some guests noting the need for renovation.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Beach front
- Tennis
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Wading pool
- Lifeguard
- Hot tub
- Fitness center (extra charge)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- EV charger
- Private car service (extra charge)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Cantonese
- English
- Mandarin
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and offers amenities such as babysitting, a kids' club, and activities for children, making it a suitable choice for families.
What are the main issues guests have reported with the rooms?
Some guests have noted that the rooms and bathrooms are dated, with complaints about musty smells, outdated furniture, and thin walls causing noise issues.
Does the hotel have a fitness center and what do guests say about it?
Yes, the hotel has a fitness center with equipment like treadmills and weight machines. Guests have generally praised the fitness center, with positive sentiment reported in reviews.
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