Mercure Pattaya Ocean Resort
463, Mercure Pattaya Ocean Resort, Nhongprue, 100 Pattaya Soi 2, Pattaya City, Bang Lamung District, Chang Wat Chon Buri 20150, Thailand
Gumo's take
Mercure Pattaya Ocean Resort is a family-friendly 4-star hotel in Bang Lamung, offering a convenient location near major attractions like Terminal 21, Pattaya Beach, and Art in Paradise. It features two swimming pools, a water park, and a kids' club, making it ideal for families with children. While the hotel is praised for its friendly service and proximity to the beach and shopping areas, some guests note that the property shows its age and could benefit from modernization.
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Research this stayHow guests rate it
- Location
- 91
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Excellent location within walking distance to Pattaya Beach, Terminal 21, and major attractions
- Family-friendly amenities including a water park, kids' club, and multiple pools
- Friendly and helpful staff, with some guests noting exceptional service at the pool and front desk
Worth knowing
- Rooms and public areas show signs of aging, with outdated furniture, worn carpets, and inconsistent maintenance
- Breakfast options are limited and not well-suited for international travelers, with some guests reporting poor quality and variety
- Some guests experienced issues with room temperature control, noisy air conditioning, and occasional language barriers with staff
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Adult-only pool
- Waterslide
- Water park
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Business center
- Meeting rooms
- English
- Private bathroom
- Shower
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- EV charger
- Airport shuttle (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker
Common questions
Is Mercure Pattaya Ocean Resort suitable for families with children?
Yes, the hotel is family-friendly and offers a water park, kids' club, and multiple swimming pools, making it ideal for families with children.
What are the main limitations of the hotel's facilities?
The hotel shows signs of aging, with outdated furniture, worn carpets, and inconsistent maintenance. Some guests also reported issues with room temperature control and noisy air conditioning.
What amenities are available for guests at the hotel?
The hotel offers free Wi-Fi, an outdoor pool, an adult-only pool, a water park with a waterslide, a fitness center, and accepts credit and debit cards as well as cash for payments.
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