Essotto Recreation Hub

Essotto Recreation Hub, VYDEHI CIRCLE, ITPL, Vijayanagar, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru, Karnataka 560066

4.3 · 3,880 reviews analysed
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Gumo's take

Essotto Recreation Hub is a budget-friendly, family- and business-friendly property in Whitefield, Bengaluru, known for its recreational facilities, indoor pools, and affordable pricing. It appeals to travelers seeking a mix of comfort and entertainment, with a strong emphasis on services like snooker, table tennis, and a well-maintained fitness center. While the hotel has a high aggregate rating of 4.3/5, guest experiences are mixed, with many praising the staff—especially Ms. Beena and Mr. Arun—for their helpfulness and friendliness. However, recurring complaints about bathroom cleanliness, inconsistent amenities, and maintenance issues suggest room for improvement.

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How guests rate it

Location
87
Facilities
73
Staff & Service
81
Room Comfort & Cleanliness
62

What guests love

  • Friendly and helpful staff, particularly Ms. Beena and Mr. Arun, who are frequently praised for their courteous service and responsiveness.
  • Well-maintained recreational facilities, including a game room with snooker and table tennis, and a fitness center with weight machines.
  • Convenient location near Nallur Halli Metro Station and major IT offices, making it ideal for business travelers.

Worth knowing

  • Bathroom cleanliness is a major concern, with numerous negative reviews citing unhygienic conditions, foul odors, and poor maintenance.
  • Inconsistent availability of basic amenities like towels, slippers, and toiletries, which some guests had to purchase separately.
  • Issues with air conditioning and Wi-Fi, including reports of insufficient cooling and unreliable internet access.
  • Some rooms and common areas suffer from maintenance problems, such as broken lifts, non-functional intercoms, and old carpets.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Bicycle rental (extra charge)
  • Game room
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Kids' club
  • Indoor pool
  • Adult-only pool
  • Wave pool
  • Lifeguard
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar in some rooms

Common questions

Is the hotel's fitness center well-maintained and available for guests?

Yes, the fitness center is well-maintained and includes weight machines, treadmills, free weights, and massage services. It is available for guests free of charge and is frequently praised in reviews.

What are the common complaints about the hotel's cleanliness?

The most common complaints are about bathroom cleanliness, with many guests reporting unhygienic conditions, foul odors, and poor maintenance. Cleanliness issues in bathrooms have the highest negative sentiment among all topics.

Are the recreational facilities like snooker and table tennis available for guests?

Yes, the hotel has a well-maintained game room with snooker and table tennis. These facilities are a key highlight and are frequently mentioned in guest reviews, with 'snooker' being referenced 26 times.

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