Visthara a unit of Suraksha Stay
Visthara a unit of Suraksha Stay, 558, AECS Layout Main Rd, AECS Layout - C Block, AECS Layout, Marathahalli, Bengaluru, Karnataka 560037
Gumo's take
Visthara a unit of Suraksha Stay is a 4-star hotel in Bangalore known for its spacious, clean rooms and strong hospitality, particularly from staff like Anand and Abhishek, who are frequently praised for their professionalism and helpfulness. It suits travelers seeking a budget-friendly yet comfortable stay in a well-connected area near Phoenix Market City and major attractions. While the hotel offers 24-hour room service and a concierge, some guests report issues with Wi-Fi reliability and mobile network coverage.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 76
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Spacious, clean, and well-maintained rooms with positive feedback on cleanliness and comfort
- Highly praised staff, especially Anand and Abhishek, for their professionalism, responsiveness, and hospitality
- 24-hour room service and concierge service, which are rare in the area
Worth knowing
- Unreliable Wi-Fi and poor mobile network coverage (Airtel and Jio) reported by multiple guests
- Some guests experienced issues with billing and payment tracking, including QR code confusion and unexpected charges
- Occasional lapses in service responsiveness and guest communication, particularly in housekeeping and early check-in handling
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Coffee maker
- Restaurant
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's Wi-Fi reliable for guests?
Some guests have reported issues with Wi-Fi reliability at Visthara a unit of Suraksha Stay, so it may not be consistently reliable for all users.
What are the standout features of the hotel's service?
The hotel is highly praised for its service, particularly the professionalism and responsiveness of staff members like Anand and Abhishek, and it offers 24-hour room service and a concierge, which are rare in the area.
Is the hotel suitable for families?
Yes, the hotel is kid-friendly and has received positive feedback regarding family stays, making it a good choice for travelers with children.
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