Gokulam Grand Hotel & Spa
Gokulam Grand Hotel & Spa, 115, Mangalore - Villupuram Rd, HMR Layout, Gokula Extension, Jalahalli, Bengaluru, Karnataka 560054
Gumo's take
Gokulam Grand Hotel & Spa in Bangalore is a 5-star property known for its refined dining, spacious rooms, and attentive service. Guests frequently praise the breakfast buffet, the Hindu-inspired spa, and the fitness center. The hotel is particularly popular with families and couples, offering amenities like a swimming pool, kid-friendly facilities, and a well-maintained fitness area. While the service is generally lauded, some guests have noted issues with maintenance and hygiene in certain rooms, and a few have criticized the hotel's charging policies for basic items.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 82
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional service from staff, with many guests specifically mentioning individuals like Faizan, Sulekha, and Vamsi for their attentiveness and professionalism.
- High-quality breakfast buffet with a wide variety of options, praised for both taste and presentation.
- Well-maintained swimming pool and fitness center, with positive feedback on the cleanliness and ambiance.
Worth knowing
- Some guests reported issues with room cleanliness, including cockroach sightings and unhygienic conditions.
- Maintenance concerns, such as broken locks, malfunctioning showers, and outdated interior design, were noted in several reviews.
- Charging for basic items like plates and glasses was a point of contention for some guests, affecting their perception of value.
- A few negative reviews highlighted slow service and unresponsive staff, particularly at the front desk and during room service.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Indoor pool
- Hot tub
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Private bathroom
- Bathtub
- Shower
Common questions
What do guests say about the breakfast at Gokulam Grand Hotel & Spa?
Guests frequently praise the breakfast buffet for its wide variety, taste, and presentation. It is one of the hotel's key strengths, with 290 positive mentions in reviews.
Are there any issues with room cleanliness at the hotel?
Some guests have reported issues with room cleanliness, including cockroach sightings and unhygienic conditions. These concerns are reflected in 61 negative mentions under the 'Cleanliness' category.
What amenities are available for families at Gokulam Grand Hotel & Spa?
The hotel is family-friendly, offering a swimming pool, kid-friendly facilities, and spacious rooms. Guests have also praised the attentive service and the availability of kitchenettes in some rooms.
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