Grand Mercure Bengaluru at Gopalan Mall
Grand Mercure Bengaluru at Gopalan Mall, Swami Vivekananda Rd, Rahat Bagh, Nagavarapalya, C V Raman Nagar, Bengaluru, Karnataka 560093
Gumo's take
Grand Mercure Bengaluru at Gopalan Mall is a contemporary hotel known for its spacious, well-maintained rooms, excellent service, and convenient location adjacent to Gopalan Mall and near major tech parks and cultural landmarks. Guests frequently praise the friendly and proactive staff, particularly Prerona and others at the front desk, as well as the quality of the breakfast buffet and restaurant offerings. The hotel is especially popular with business travelers and families, offering modern amenities like a fitness center and spa. While the property is generally well-regarded, a few guests have noted minor issues with room noise and inconsistent food quality.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 84
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 92
What guests love
- Spacious, clean, and well-maintained rooms with modern amenities and excellent housekeeping service.
- Highly praised staff, particularly at the front desk and in housekeeping, for their friendliness, professionalism, and responsiveness.
- Excellent breakfast buffet and restaurant options, with several guests highlighting the quality and variety of food.
Worth knowing
- Some guests reported noise issues, particularly from nearby bowling alleys and late-night music in the mall, affecting sleep in certain rooms.
- A few reviews mentioned inconsistencies in food quality, including uncooked dishes and limited variety in some offerings.
- One guest noted that the gym facilities are showing signs of wear and may need an upgrade.
Common questions
Is the breakfast buffet at Grand Mercure Bengaluru at Gopalan Mall of good quality?
Yes, the breakfast buffet is highly praised by guests for its quality and variety, with 256 positive reviews and only 6 negative ones.
How is the service at the hotel, especially at the front desk?
The service is excellent, with 1556 positive reviews and only 57 negative ones. Guests particularly appreciate the friendly and proactive front desk staff, such as Prerona.
Are there any noise issues that might affect my stay?
Some guests have reported noise issues, particularly from nearby bowling alleys and late-night music in the mall, which may affect sleep in certain rooms.
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